Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Louise Mc Donald from Defence Forces to give some advice for people considering this job:

 

Louise Mc Donald

Private (Line)

Defence Forces

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  Louise Mc Donald
I would advise them to get themselves physically fit and to maintain it. I would also say that a sense of humour is very important and the ability to laugh at themselves. They should have self discipline and be prepared to accept imposed discipline. Punctuality is very important as is respect for others. If they had sporting interests that would be a help.
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Administrative?
Administrative 
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Adult Learner

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INOU


The INOU website contains a useful overview of what you need to know when you become unemployed.

The INOU works at local and national levels on issues affecting unemployed people. They support local groups through services such as training, information and analysis of government policies.

In particular, the downloadable leaflets Know Your Welfare Rights and Looking for Work their booklet Working for Work are very comprehensive and useful resources for jobseekers.

To find out more about INOU supports - click here
To search job vacancies - click here



  Hint: Bank of Ireland

Banking 365 have a comprehensive training programme in place. When I first started I had a number of weeks classroom based training to learn about all the products, policies & procedures, call handling techniques etc.

 

I also had on the job training where I listened in to calls my colleagues were handling before I was ready to go on the phones myself. Then I initially started out taking calls from Republic of Ireland customers.

 

There is ongoing training provided to keep us up to date with any changes re: policies / products, etc. I am now trained to take calls from 3 jurisdictions - ROI, Northern Ireland and Great Britain.


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