Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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Investigative?
Investigative 
The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with clever technology. They will often follow the latest developments in their chosen field, and prefer mentally stimulating environments.
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Adult Learner

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Night Classes


Whether you are looking for a sociable way to learn a language or whether you are looking to gain a particular formal qualification, the range of night classes available throughout Ireland should provide you with what you need.

Night classes take place during term time in Education and Training Boards (ETBs), SOLAS Training Centres, schools, colleges and universities throughout the country. The courses on offer vary from centre to centre so it is worth looking around if you have a particular interest you would like to pursue.

In general you need to enrol a few weeks before the course starts. Enrolment takes place around mid September, again in mid-January and, in those centres with a summer term, around mid-March.

Normally, night classes are advertised locally - for example in your local newspaper, community centre, health centre, school, parish hall, etc. Your local ETB, college, secondary school and SOLAS Training Centre will also be able to give you details on the courses that are on in your area and when they begin.

Go to Nightcourses.comSearch courses on nightcourses.com

Search on QualifaxSearch courses on Qualifax
Note: choose 'lifelong learning' or 'short courses' from the Course Type selector, and narrow your choices by 'Career Area' and location for best results.
  Hint: Irish Tax Institute
My training firm (KPMG) required me to complete the AITI Chartered Tax Adviser (CTA) qualification. The AITI Chartered Tax Adviser (CTA) qualification is the most widely recognised and best regarded tax qualification in Ireland.
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