Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with clever technology. They will often follow the latest developments in their chosen field, and prefer mentally stimulating environments.
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Jobholder Interviews & Videos


The site contains a wide variety of of interviews with people working in different occupations in Ireland. You can view interviews about their career and its development, questions about their current job and what level of education and training (known as Jobzones 1-5) they undertook to work in their chosen sector. These people also share advice for people interested in the related career.

To view our occupational videos click here.
  Hint: McDonald's
Yes. And if there are no more internal courses available, the Company offers you the choice of external courses that I can benefit from. I intend to do the Dale Carnegie leadership course next.
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