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Course Suggestions - CAO
Courses related to this or similar occupations:
If you are interested in this occupation, then these CAO courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
If you are interested in this occupation, then these PLC / FETAC courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
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Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
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Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
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Inventory stock and reorder when inventory drops to a specified level.
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Instruct staff on how to handle difficult and complicated sales.
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Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
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Assign employees to specific duties.
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Enforce safety, health, and security rules.
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Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
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Plan budgets and authorize payments and merchandise returns.
In Detail...
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Education Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, electricians typically complete four years of training in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.
Salary Information
Note: All salaries are in thousands of euros and refer to annual salaries.
* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
LABOUR MARKET INFORMATION
Store Manager.
Tadgh Sugrue
"I manage and motivate a team of up to 20 staff. I monitor and control staff costs, store productivity, inventory differences, write-offs and running costs"
Trainee Retail Manager
Sarah Behan
"You need to be flexible and remember two very important things: there is no I in team and the customer is king!"
