Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Lorraine O'Leary from Lidl to give some advice for people considering this job:

 

Lorraine O'Leary

IT Support

Lidl

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  Lorraine O'Leary

In order to survive in this job you need to be flexible and patient. Technology is unpredictable and sometimes you need to make sacrifices on your personal time to get the job done well.

I think you need to love IT to work in IT as sometimes things need to be checked two or three times before they are implemented. Someone who can think logically would suit IT. You need to be able to take a step back and identify the common denominator before you can get to the root cause of the problem.

I would recommend doing a short course in IT before totally committing to a 4 /5 year degree. I know many people who started in my course in college but dropped out after a year or two as they decided IT was not for them. Many people think the role of IT is to sit in front of a PC all day but this is far from the turth.

There are many different roles within the IT Sector for example software developer, application developer, programmer.... Personally I like support because I can quantify my work for the day by the amount of issues I get resolved.

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Occupation Details
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Information Officer

Job Zone

Education
Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an engineer must complete four years of college and work for several years in engineering to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, teachers, chemists, environmental engineers, criminal investigators, and financial analysts.

€22k > 55 
Information Officer
Salary Range
(thousands per year)*
€22 - 55 
Related Information:
Entrants: 22 - 26
Established: 35 - 55
Data Source(s):
FAS

Last Updated: March, 2011

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Organises, researches and collects information in a specialised reference library.


The Work header image

Information Officers are not unlike librarians. They handle information in a variety of media, books, journals, newspapers, leaflets, video, audio cassettes, microfiche, multimedia, CDs, computer databases, etc. Their responsibilities include:

  • being aware for new publications and materials and deciding what to add to the library

  • cataloguing, classifying and indexing new material to make it available to library users

  • helping people to access the information

identifying, selecting, ordering and managing both hard copy and electronic resources for the organisations current and anticipated information needs. This may also include answering queries from an immediate client group and the general public. 


Personal Qualitiesheader image

As an Information Officer you need to be an out-going person capable of dealing with and communicating with people effectively both written and orally.  
 
You need to possess good research skills and an enquiring mind, an appreciation of the role of information technology and the ability to cope with it, as it is used extensively to record, store and disseminate information.  
 
A high level of literacy is required and an interest in reading is desirable to keep up to date with new information.  
 
You must also be able to market library services and teach users library and information-seeking skills.  
 
You also need to be able to work as part of a team in order to retrieve and communicate information to clients and other team members.  
 
A willingness to learn and develop your knowledge is also important as you will need to keep yourself informed of latest developments.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..   Advice worker - from:  GradIreland
Go..   Freedom of Information Officer - from:  iCould [UK] Video
Go..   Information & Membership Supervisor - from:  icould [UK] Video
Go..   Information Architect & Volunteer Mentor - from:  icould [UK] Video
Go..   Information Officer - from:  iCould [UK] Video
Go..   Information officer - from:  GradIreland

Contactsheader image

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Organisation: UCD School of Information and Library Studies
  Address: Library Building, University College Dublin, Belfield, Dublin 4
  Tel: (01) 716 7055/7080
  Email: sils@ucd.ie
  Url www.ucd.ie/sils/
   

 

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Career Guidance

This occupation is popular with people who have the following Career Interests...

Administrative  Investigative  Social 

...and for people who like working in the following Career Sectors:

Media & Publishing

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CAO Course suggestions
If you are interested in this occupation, then the following CAO / HETAC courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Courses found: 6