Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Claire Hanrahan from CRH plc to give some advice for people considering this job:

 

Claire Hanrahan

Auditor

CRH plc

Read more

  Claire Hanrahan

The candidate needs to have a desire to travel. That is the most important. Travel is a vital part of the role of Internal Auditor at CRH. Your travel percentage ranges between 40% - 70% per year. They do try to keep it at a minimum but with a high staff turnover, you could be placed on additional audits that are short staffed.

You need to get on with all the people you work with also as you're away with these people for 4 nights a week for 4 weeks. You need to be friendly and outgoing and easy to get along with as it can get stressful on jobs so the last thing you want is someone who has attitude problems or can't communicate properly! Those 2 aspects are the most important for me.

Close

Realist?
Realist 
Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.

Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.
Career Interviews
Sector Profiles
School Subjects (LC)
College Courses
Close
Study Skills
Other
Work Experience (School)
CV & Interview Preparation
Occupation Details
logo imagelogo image

IT Manager

Job Zone

Education
Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, electricians typically complete four years of training in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

€45k > 150 
IT Manager / Director
Salary Range
(thousands per year)*
€45 - 150 
Related Information:
IT Manager: 45 - 90
Systems & Network Manager: 50 - 75
Head of IT: 65 - 150
Director of IT: 80 - 135
Data Source(s):
Brightwater / Morgan McKinley / CPL / Sigmar

Last Updated: May, 2014

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Shortage Indicator

EFGSN 'Addressing Future Demand For High-level ICT Skills' (November 2013)

6%
Occupational Category

ICT Specialist & Project Managers

Also included in this category:

Technical directors (computer services); data centre managers; IT managers; IT support managers; programme managers (computing); project leaders (software design)

Number Employed:

16,500

Part time workers: 4%
Aged over 55: 8%
Male / Female: 68 / 32%
Non-Nationals: 11%
With Third Level: 83%
Return to List
Saves this course to your Career File if you are registered.

At a Glance... header image

Supervises and manages the running of a computer department.


The Work header image

IT managers need a very broad knowledge of different IT systems, they keep up-to-date with advances in information technology.  
 
The IT manager has to make sure that the company has all the right equipment it needs in order to be as efficient as possible. They are likely to be in charge of a budget, spending money wisely to bring the most appropriate technology into the company. They work closely with equipment suppliers, negotiating the sale and any aftersales services, such as technical support in case there are any faults with the equipment.  
 
As well as buying new systems, IT managers keep a close watch on the technology the company already has. They think about the company's needs, and identify areas where new technology could support people's work. They may ask a systems analyst to visit the company to do an in-depth study of the existing technology and come up with suggestions to improve the situation.  
 
Information technology managers work as closely with people as they do with machines. They make sure people are properly trained and supported in their use of IT; they may ask a computer trainer to visit the company to teach people how to use a specific system or software product.  
 
Managers are responsible for setting quality standards, and for making sure people complete their work within deadlines and budget limitations.  
 
They are also responsible for the accuracy and security of data within the organisation. A strict data protection law controls the use and security of information held on databases; it's up to the manager to make sure only authorised people can look at the data. Also, members of the public have the right to access information about them on a company's database, so managers may have to negotiate this access with them.  
 
IT managers must be able to cope quickly and efficiently if there are any problems with the company's computer systems. They must set up back-up systems to make sure no data is lost if there is a fault. 


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

bullet

Review project plans to plan and coordinate project activity.

bullet

Manage backup, security and user help systems.

bullet

Develop and interpret organizational goals, policies, and procedures.

bullet

Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

bullet

Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

bullet

Stay abreast of advances in technology.

bullet

Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

bullet

Provide users with technical support for computer problems.

bullet

Recruit, hire, train and supervise staff, or participate in staffing decisions.

bullet

Evaluate data processing proposals to assess project feasibility and requirements.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

bullet

Interacting With Computers:  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

bullet

Thinking Creatively:  Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

bullet

Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

bullet

Updating and Using Relevant Knowledge:  Keeping up-to-date technically and applying new knowledge to your job.

bullet

Analyzing Data or Information:  Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

bullet

Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.

bullet

Getting Information:  Observing, receiving, and otherwise obtaining information from all relevant sources.

bullet

Guiding, Directing, and Motivating Subordinates:  Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

bullet

Coaching and Developing Others:  Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

bullet

Developing and Building Teams:  Encouraging and building mutual trust, respect, and cooperation among team members.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

bullet

Computers and Electronics:  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

bullet

Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

bullet

Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

bullet

Production and Processing:  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

bullet

English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

bullet

Systems Evaluation:   Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

bullet

Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

bullet

Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

bullet

Active Learning:   Understanding the implications of new information for both current and future problem-solving and decision-making.

bullet

Instructing:   Teaching others how to do something.

bullet

Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

bullet

Writing:   Communicating effectively in writing as appropriate for the needs of the audience.

bullet

Complex Problem Solving:   Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

bullet

Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

bullet

Speaking:   Talking to others to convey information effectively.

Personal Qualitiesheader image

To be an information technology manager, you must have a broad knowledge of computer systems and software products. Just as importantly, you must be willing to keep up-to-date with developments in IT.  
 
You will need strong communication and interpersonal skills, to negotiate with equipment suppliers and to work closely with people throughout the organisation. You must be able to explain things clearly and concisely to people who may have little knowledge of computers, and be able to ask the right questions to assess their training needs.  
 
Information technology managers need very good organisation skills to plan work, arrange meetings with other professionals (such as systems analysts or computer trainers) and set deadlines and targets.  
 
You must be able to cope well under pressure, for example, if the system develops a fault.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..   IT Support Manager - from:  iCould [UK] Video

Contactsheader image

bullet

Organisation: Society for Chartered IT Professionals in Ireland
  Address: 87-89 Pembroke Road, Dublin 4
  Tel: (01) 644 7820
  Email: info@ics.ie
  Url www.ics.ie
   

bullet

Organisation: ICT Ireland
  Address: Confederation House, 84/86, Lower Baggot St., Dublin 2
  Tel: (01) 605 1500
  Email: ictireland@ibec.ie
  Url www.ictireland.ie
   

 

Job Search


Career Guidance

This occupation is popular with people who have the following Career Interests...

Investigative  Enterprising  Administrative 

...and for people who like working in the following Career Sectors:

Computers & Software

Search for Related Courses from Qualifax - the National Learners Database

Go..


CAO Course suggestions
If you are interested in this occupation, then the following CAO / HETAC courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Courses found: 166
Applied Computing
Waterford IT
Applied Physics
University of Limerick
Arts (subject option: Applied Mathematics)
UCC (NUI)
Arts (subject option: Computer Science)
Maynooth University
Arts (subject option: Computer Science)
UCC (NUI)
Arts (subject option: Information Technology)
NUI Galway
Arts (subject option: Mathematical Physics)
Maynooth University
Arts (subject option: Mathematics)
TCD
Arts (subject option: Mathematics)
UCC (NUI)
Automation Engineering
DIT
Business and Information Technology
IT Blanchardstown
Business Computing
Athlone IT
Business Computing
DIT
Business Computing and Digital Media
GMIT - Galway-Mayo IT
Business Information Systems
NCI
Business Information Systems
UCC (NUI)
Business Information Systems
NUI Galway
Business Information Systems
GMIT - Galway-Mayo IT
Business Information Systems
Dublin Business School
Business Information Systems (Cloud Computing)
Dublin Business School
Business Technology
Limerick IT
Communications in Creative Media
Dundalk IT
Computational Problem solving and Software Development
DCU
Computational Thinking
Maynooth University
Computer and Communications Engineering
DIT
Computer and Electronic Engineering
GMIT - Galway-Mayo IT
Computer Applications
DCU
Computer Engineering
Athlone IT
Computer Engineering
IT Blanchardstown
Computer Engineering in Mobile Systems
IT Blanchardstown
Computer Forensics & Security
Waterford IT
Computer Games Development
IT Carlow
Computer Games Development
Letterkenny IT
Computer Games Technology
Griffith College. Dublin
Computer Network Management
Athlone IT
Computer Networks and Systems Management
Limerick IT
Computer Science
UCC (NUI)
Computer Science
UCD (NUI)
Computer Science
TCD
Computer Science
DIT
Computer Science (International)
DIT
Computer Science and Business
TCD
Computer Science and Information Technology
NUI Galway
Computer Science and Language
TCD
Computer Science and Software Engineering
Maynooth University
Computer Science, Mathematical Studies and Arts
Maynooth University
Computer Security and Digital Forensics
Letterkenny IT
Computer Services
Limerick IT
Computer Services (Thurles)
Limerick IT
Computer Systems
University of Limerick
Computer Systems Management
IT Carlow
Computing
IT Tallaght
Computing
Cork Institute of Technology
Computing
Griffith College. Limerick
Computing
Griffith College. Limerick
Computing
IT Carlow
Computing
Dundalk IT
Computing
Dundalk IT
Computing
IT Tallaght
Computing
Griffith College. Dublin
Computing
DIT
Computing
Limerick IT
Computing
Griffith College. Dublin
Computing
Dublin Business School
Computing
NCI
Computing & Multimedia
Dorset College
Computing & Multimedia
Dorset College
Computing & Multimedia
Dorset College
Computing & Multimedia
Dorset College
Computing (Applications, Commercial Programming or Networking)
IT Carlow
Computing (Common Entry)
Letterkenny IT
Computing (Information Technology)
IT Blanchardstown
Computing (Information Technology)
IT Blanchardstown
Computing (Information Technology)
IT Blanchardstown
Computing (Thurles)
Limerick IT
Computing - Games Design and Development (Thurles)
Limerick IT
Computing - Games Development
IT Sligo
Computing - Software Development
IT Sligo
Computing - Systems and Networking
IT Sligo
Computing for Business
Athlone IT
Computing In Applications and Support
NCI
Computing in Games Development
Dundalk IT
Computing in Information Technology
College of Computer Training
Computing in Information Technology Support
Letterkenny IT
Computing in Information Technology Support
Tralee IT
Computing in Multimedia Programming - CANCELLED
Dun Laoghaire IADT
Computing in Software Development
GMIT - Galway-Mayo IT
Computing in Software Development
GMIT - Galway-Mayo IT
Computing Science
Griffith College. Cork
Computing Science
Griffith College. Dublin
Computing Science
Griffith College. Limerick
Computing Science (Cloud Computing)
Griffith College. Dublin
Computing Science (Games Development)
Griffith College. Dublin
Computing Science (Network Management)
Griffith College. Dublin
Computing Science (Software Development)
Griffith College. Dublin
Computing with French
Dundalk IT
Computing with Games Development
Tralee IT
Computing with Games Development
Tralee IT
Computing with Media Development
Tralee IT
Computing with Media Development
Tralee IT
Computing with Software Development
Tralee IT
Computing with Software Development
Tralee IT
Creative Computing
Dun Laoghaire IADT
Creative Digital Media
IT Blanchardstown
Creative Media Technologies
Dun Laoghaire IADT
Creative Multimedia (Clonmel)
Limerick IT
Creative Multimedia (Clonmel)
Limerick IT
Digital Animation Production (Clonmel)
Limerick IT
Digital Forensics and Cyber Security
IT Blanchardstown
eBusiness Management Systems
Limerick IT
Electronic and Computer Engineering
University of Limerick
Electronic and Computer Engineering
DCU
Electronic and Computing Engineering
NUI Galway
Electronic Engineering
Cork Institute of Technology
Electronic/Computer Engineering (Common Entry)
Letterkenny IT
Electronics and Communications Engineering
DIT
Electronics and Computer Engineering
IT Blanchardstown
Electronics and Computer Engineering
Athlone IT
Energy Systems and Automation Engineering
GMIT - Galway-Mayo IT
Engineering
Maynooth University
Enterprise Computing
DCU
Entertainment Systems
Waterford IT
Game Art and Design (Clonmel)
Limerick IT
Games Design
DIT
ICT Engineering: Electronics & Wireless, Networks, Computer Eng
Athlone IT
Information Systems Management
Tralee IT
Information Technology
IT Tallaght
Information Technology
College of Computer Training
Information Technology
College of Computer Training
Information Technology
Waterford IT
Information Technology - Online Flexible Learning
DCU
Information Technology Management
IT Tallaght
Information Technology Management
IT Tallaght
Information Technology Support
Cork Institute of Technology
Information Technology Support - Castlebar
GMIT - Galway-Mayo IT
Internet Systems Development
Limerick IT
Internet Systems Development
Limerick IT
IT Management
Cork Institute of Technology
Management of Business Information
Limerick City College
Management of Information Systems
Limerick City College
Management of IT & IS - Online Flexible Learning
DCU
Management of Technology in Business
NCI
Management Science and Information Systems Studies
TCD
Mathematical Sciences
DIT
Mathematical Sciences
UCC (NUI)
Mathematical Sciences
University of Limerick
Mathematics
TCD
Mathematics and Physics
University of Limerick
Mobile Communications and Security
University of Limerick
Multimedia Web Development
Dundalk IT
Networking Technologies
DIT
Open choice for CSA or MWD
Maynooth University
Open choice for CSE or MWD
Maynooth University
Open Choice for MTH or TPM
Maynooth University
Software Design (Game Development or Cloud Computing)
Athlone IT
Software Development
IT Carlow
Software Development
Cork Institute of Technology
Software Development
IT Carlow
Software Development
Limerick IT
Software Development (Mobile Apps and Connected Devices)
Athlone IT
Software Development and Computer Networking
Cork Institute of Technology
Software Systems Development
Waterford IT
Theoretical Physics
TCD
Theoretical Physics and Mathematics
Maynooth University
Web Development
Cork Institute of Technology
Web Development and Creative Media
IT Sligo