Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Mary Ita Heffernan from Health Service Executive to give some advice for people considering this job:

 

Mary Ita Heffernan

Social Worker

Health Service Executive

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  Mary Ita Heffernan

Whilst in secondary school, I changed my mind many a time regarding the career path I wanted to pursue! I always knew that I wanted to work with people but was unsure about the profession which would most suit my interests and skills in this regard.

While in school, I definitely found that being unsure about the type or area of work you want to pursue is a very difficult and confusing position to be in, especially given the array of career choices now available and the pressure one feels in trying to make one’s mind up.

To this end, I would strongly advise anybody in this position to research courses and job descriptions well in order to make the most informed decision possible at that time in your life. 

I recommend one tries to gain as much work experience as possible as it will provide you with valuable insight into your skills, ability, likes/dislikes for certain areas of employment!!!!

Also I would research the courses and job areas as much as possible so that you can make an informed decision regarding your choices. If you can't gain enough information in school, contact the college directly or arrange to talk to somebody who facilitates the course. In particular, it would be really valuable to talk to somebody in the profession to gain a realistic and practical insight into the job.

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Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.
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Occupation Details

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Ambulance Care Assistant

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a bank teller would benefit from experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

€25k > 40 
Emergency Medical Technician
Salary Range
(thousands per year)*
€25 - 40 
Related Information:
Data Source(s):
HSE.ie

Last Updated: April, 2014

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Ambulance Care Personnel deal with the routine, non-emergency transport of patients to and from hospital. Patients are often older adults or disabled people.


The Work header image

Persons assigned to the Patient Transport Service will be employed in the safe transportation of patients, walking and assisted walking, wheelchair, and stretcher to and from Out Patients Departments, Clinics, Day Hospital, Day Centres and any other locations as required from time to time.  
 
Persons employed in the Patient Transport Service will operate minibus type vehicles but may be required to work as a second person on non-emergency two-person vehicles or to operate Multi-purpose Vehicles which will include wheelchair and stretcher access. They may also need to administer intervention injections and other drug treatments.  
 
Ambulance Care Personnel have to check vehicles and equipment daily on taking up duty. They have to keep up-to-date records of their journeys, and of their patients. They stay in touch with Ambulance Control Centres by radio all day, so that the control centres know where they are and can give them instructions.  
 
Ambulance Care Personnel drive the vehicle, help the patients into and out of the vehicle, and make them comfortable and secure. Some patients need to be lifted from wheelchairs. Ambulance Care Assistants may have to enter people's homes to collect patients. They can be faced with distressing situations and work can be physically demanding and can also be emotional.  
 
This job may not exist in some Ambulance Areas. Those interested in this work should check with the HSE.

 


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Drive ambulances or assist ambulance drivers in transporting sick, injured, or convalescent persons.

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Remove and replace soiled linens or equipment to maintain sanitary conditions.

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Place patients on stretchers and load stretchers into ambulances, usually with assistance from other attendants.

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Accompany and assist emergency medical technicians on calls.

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Earn and maintain appropriate certifications.

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Replace supplies and disposable items on ambulances.

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Report facts concerning accidents or emergencies to hospital personnel or law enforcement officials.

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Administer first aid, such as bandaging, splinting, or administering oxygen.

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Restrain or shackle violent patients.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Assisting and Caring for Others:  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

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Monitor Processes, Materials, or Surroundings:  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Performing for or Working Directly with the Public:  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

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Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Handling and Moving Objects:  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

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Identifying Objects, Actions, and Events:  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

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Operating Vehicles, Mechanized Devices, or Equipment:  Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

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Documenting/Recording Information:  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Transportation:  Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

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Public Safety and Security:  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

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English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Medicine and Dentistry:  Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Service Orientation:   Actively looking for ways to help people.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Coordination:   Adjusting actions in relation to others' actions.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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Instructing:   Teaching others how to do something.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Speaking:   Talking to others to convey information effectively.

Personal Qualitiesheader image

You need to get on well with people from all backgrounds. You must be friendly, caring and responsible. Patient Transport Service Personnel talk to patients, hospital staff and representatives of other organisations, such as social services. Therefore, you will need to have excellent communication skills.  
 
A great deal of patience is often required and a mature outlook is needed. You will need to be physically fit and able to lift patients. A clean driving licence is required along with the ability to read maps and follow directions easily.  
 
Stamina is needed as you could be asked to work shifts and also on call for long periods. You must be highly skilled in order to treat and stabilise patients.


Related Occupationsheader image

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Contactsheader image

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Organisation: Health Service Executive (HSE)
  Address: Dr Steevens' Hospital, Steevens Lane, Dublin, 8
  Tel: 01 635 2000
  Email: Click here
  Url Click here

 

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Social & Caring
Transport & Logistics

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