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Mary Joyce

Secondary School Teacher

Department of Education and Skills

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  Mary Joyce
Teaching as they say is a vocation, it is a job that requires patience and enthusiasm. If you are considering teaching you need to look beyond the holidays and think of the 9-4 Monday to Friday spent dealing with children or teenagers and the challenges which they might pose.

I would advise anyone thinking of teaching as a career to speak with Teachers and learn of their experiences, both positive and negative. I personally would encourage people to consider teaching as it is an extremely rewarding profession in terms of the interaction you get daily with young people and the colleagues you meet in the job.
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Occupation Details

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Ambulance Assistant / Intermediate Care Operative

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a bank teller would benefit from experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

€25k > 33 
Ambulance Care Assistant / ICO
Salary Range
(thousands per year)*
€25 - 33 
Related Information:
Salary Scale as at 01.01.2016:
€25,834 - €32,906 (Basic)
Data Source(s):
HSE; National Ambulance Service

Last Updated: November, 2016

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Drivers providing the routine, non-emergency transport of patients, who are often older adults or people with disabilities, to and from hospitals.


The Work header image

Previously called Ambulance Care Personnel, Intermediate Care Operatives (ICO) provide a comprehensive and dedicated Patient Transport/Intermediate Care Service within the National Ambulance Service.

Some of the Clinical/Patient Care Responsibilities of ICOs include:

  • Safe transportation of non-emergency patients to hospital and any other location as required.
  • Deliver care to patients in an emergency situation while awaiting the arrival of or in support of Paramedics or above up to their level of competence .i.e. Emergency Medical Technician.
  • Provide safe and secure transportation of specialist teams including multiple incubator situations using specialised moving and handling equipment.
  • Provide the logistical, support and transport needs of retrieval and transport medicine teams.

ICOs are employed in the safe transportation of patients, walking and assisted walking, wheelchair, and stretcher to and from Out Patients Departments, Clinics, Day Hospital, Day Centres and any other locations as required.  
 
Persons employed in the Patient Transport Service operate minibus type vehicles but may be required to work as a second person on non-emergency two-person vehicles or to operate Multi-purpose Vehicles which will include wheelchair and stretcher access. They may also need to administer intervention injections and other drug treatments.  
 
ICOs also check vehicles and equipment daily on taking up duty. They have to keep up-to-date records of their journeys, and of their patients. They stay in touch with Ambulance Control Centres by radio all day, so that the control centres know where they are and can give them instructions.  
 
ICO personnel drive the vehicle, help the patients into and out of the vehicle, and make them comfortable and secure. Some patients need to be lifted from wheelchairs. Ambulance Care Assistants may have to enter people's homes to collect patients. They can be faced with distressing situations and work can be physically demanding and can also be emotional.  
 
Note: This job may not exist in some Energency Service Areas. Those interested in this work should check with the HSE.

 


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Drive ambulances or assist ambulance drivers in transporting sick, injured, or convalescent persons.

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Remove and replace soiled linens or equipment to maintain sanitary conditions.

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Place patients on stretchers and load stretchers into ambulances, usually with assistance from other attendants.

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Accompany and assist emergency medical technicians on calls.

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Earn and maintain appropriate certifications.

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Replace supplies and disposable items on ambulances.

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Report facts concerning accidents or emergencies to hospital personnel or law enforcement officials.

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Administer first aid, such as bandaging, splinting, or administering oxygen.

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Restrain or shackle violent patients.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Assisting and Caring for Others:  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

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Monitor Processes, Materials, or Surroundings:  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Performing for or Working Directly with the Public:  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

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Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Handling and Moving Objects:  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

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Identifying Objects, Actions, and Events:  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

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Operating Vehicles, Mechanized Devices, or Equipment:  Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

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Documenting/Recording Information:  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Transportation:  Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

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Public Safety and Security:  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

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English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Medicine and Dentistry:  Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Service Orientation:   Actively looking for ways to help people.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Coordination:   Adjusting actions in relation to others' actions.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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Instructing:   Teaching others how to do something.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Speaking:   Talking to others to convey information effectively.

Personal Qualitiesheader image

You need to get on well with people from all backgrounds. You must be friendly, caring and responsible. Patient Transport Service Personnel talk to patients, hospital staff and representatives of other organisations, such as social services. Therefore, you will need to have excellent communication skills.  
 
A great deal of patience is often required and a mature outlook is needed. You will need to be physically fit and able to lift patients. A clean driving licence is required along with the ability to read maps and follow directions easily.  
 
Stamina is needed as you could be asked to work shifts and also on call for long periods. You must be highly skilled in order to treat and stabilise patients.


Entry Routesheader image

Eligibility Criteria for the Grade of Intermediate Care Operative (ICO) with the National Ambulance Service:

  • Current registration on the Emergency Medical Technician Register held by the Pre Hospital Emergency Care Council (PHECC)
  • Possess the National Qualification in Emergency Medical Technology and the PHECC EMT Practitioner’s Licence
  • Hold of a current, full, unendorsed Class C1 driving licence – (Note Irish 78 Restriction is not acceptable)
  • Possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the duties of the office

See also: National Ambulance Service Recruitment Information Pack [October 2016]

You can register your interest for specific grades by emailing talentpool@hse.ie. When a competition for this grade of staff is about to be launched you will receive an email notification, alerting you to the campaign advertisement.

You can also register for alerts on www.publicjobs.ie where all HSE and NAS recruitment campaigns are advertised.

Campaigns are also advertised on the HSE website 

See alsoNational Ambulance Service

Last Updated: November, 2016


Related Occupationsheader image

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Contactsheader image

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Organisation: Health Service Executive (HSE)
  Address: Dr Steevens' Hospital, Steevens Lane, Dublin, 8
  Tel: 01 635 2000
  Email: Click here
  Url Click here

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Organisation: National Ambulance Service
  Address: Rivers Building, Tallaght Cross, Tallaght, Dublin 24
  Tel: (01) 4631624
  Email: Click here
  Url Click here

 

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