Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Orla Gallagher from Failte Ireland to give some advice for people considering this job:


Orla Gallagher

Spa Manager

Failte Ireland

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  Orla Gallagher
If considering a job in this field I think its best to have a therapy background or a caring background. Be prepared to work hard, it takes alot of effort to help create the perfect environment for others to relax in. Work well with others and help your collegues it makes for a friendly workplace and you never know when you will need their assistance. An interest in sales and marketing would also be avantageous, as you must be competitive with other spa's offerings.

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Occupation Details

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Manager - Hospital / Healthcare

Job Zone

Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an engineer must complete four years of college and work for several years in engineering to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, teachers, chemists, environmental engineers, criminal investigators, and financial analysts.

Occupational Category

Health Associate Professionals

Also included in this category:

Paramedics; pharmaceutical technicians; dispensing technicians; pharmacy technicians; medical and dental technicians; dental hygienists; acupuncturists; homeopaths; massage therapists; sports therapists

Number Employed:


Part time workers: 27%
Aged over 55: 16%
Male / Female: 29 / 71%
Non-Nationals: 8%
With Third Level: 71%
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At a Glance... header image

The Work header image

Duties include supervising staff, setting and maintaining budgets, and implementing policies based on government guidelines. 


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation


Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.


Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.


Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.


Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.


Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.


Direct or conduct recruitment, hiring and training of personnel.


Establish work schedules and assignments for staff, according to workload, space and equipment availability.


Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.


Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.


Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.


Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.


Resolving Conflicts and Negotiating with Others:  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.


Guiding, Directing, and Motivating Subordinates:  Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.


Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.


Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.


Monitoring and Controlling Resources:  Monitoring and controlling resources and overseeing the spending of money.


Coordinating the Work and Activities of Others:  Getting members of a group to work together to accomplish tasks.


Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.


Coaching and Developing Others:  Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.


Provide Consultation and Advice to Others:  Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.


Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Personnel and Human Resources:  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.


Economics and Accounting:  Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.


Coordination:   Adjusting actions in relation to others' actions.


Operations Analysis:   Analyzing needs and product requirements to create a design.


Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.


Time Management:   Managing one's own time and the time of others.


Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.


Speaking:   Talking to others to convey information effectively.


Management of Personnel Resources:   Motivating, developing, and directing people as they work, identifying the best people for the job.


Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.


Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

Personal Qualitiesheader image

Leadersip, team work, and an ability to work efficiently and effectively, together with strong reasoning skills and ability to foresee and identify problems.

Entry Routesheader image

Minimum Level 8 degree. Entry may be open to any subject area. Relevant experience within the health services sector, together with management experience, is key for applicants.

Last Updated: June, 2014

Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..Health Service Manager - from:  N.C.S. [UK]
Go..Manager, health service - from:  GradIreland

Related Occupationsheader image

Contactsheader image


Organisation: Health Management Institute of Ireland
  Address: Heather House, Heather Road, Sandyford Business Park, Dublin 18
  Tel: (01) 297 4070
  Email: Click here
  Url Click here


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Career Guidance

This occupation is popular with people who have the following Career Interests...

...and for people who like working in the following Career Sectors:

Medical & Healthcare

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