Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Nicole Feighery from Insurance to give some advice for people considering this job:

 

Nicole Feighery

Customer Care Manager

Insurance

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  Nicole Feighery
I would offer 3 pieces of advice:

- Have a open mind and embrace change in order to grow
- Believe in yourself and your team - anything is possible!
- Be a problem solver, any problem big or small has a solution if you commit to finding one.
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Occupation Details

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Human Resources Business Partner / HRBP

Job Zone

Education
Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an engineer must complete four years of college and work for several years in engineering to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

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Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, teachers, chemists, environmental engineers, criminal investigators, and financial analysts.

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At a Glance... header image

Works closely with an organisation’s senior leaders to develop a HR agenda that closely supports the overall aims and strategic objectives of an organisation.


The Work header image

HR Business Partners are HR professionals who work closely with an organisation’s senior leaders in order to develop a HR agenda that closely supports the overall aims of the organisation.

The title of HR business partner has only developed within the past few years, and while there is little difference between HRBPs and HR managers/advisers/generalists, HRBPs place more focus on strategic business objectives.

The process of alignment is known as HR business partnering. It may involve the HR business partner sitting on the board of directors of the company or organisation, or working closely with the board of directors and senior management.

HR business partners aare part of the modern HR function, along with shared services and centres of expertise. They are often the most senior HR professionals within the department, with experience of putting points across to senior leaders on a regular basis.

HR business partnering is becoming more popular as organisations become people-focused and see the value in aligning agendas toward a common goal. Commentators talk of a ‘breakdown of traditional silos’ and greater collaboration between departments, such as HR and marketing.

HR business partners are seen as important in this process as a progressive way to connect the HR department to other functions – since HR business partners often have experience in senior positions they are well-placed to communicate effectively with other senior leaders.

Tasks:

  • Advise managers on organizational policy issues and recommend needed changes
  • Lead a team of HR staff to develop, plan and implement various HR initiatives such as compensation, benefits and performance management programs
  • Analyse HR practices, and recommend employee relations, employment, compensation and benefits policies to establish competitive programs and ensure legal compliance.
 


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

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Interpret and explain human resources policies, procedures, laws, standards, or regulations.

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Hire employees and process hiring-related paperwork.

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Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.

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Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

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Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

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Schedule or conduct new employee orientations.

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Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.

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Confer with management to develop or implement personnel policies or procedures.

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Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Resolving Conflicts and Negotiating with Others:  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Staffing Organizational Units:  Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

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Performing Administrative Activities:  Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

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Scheduling Work and Activities:  Scheduling events, programs, and activities, as well as the work of others.

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Getting Information:  Observing, receiving, and otherwise obtaining information from all relevant sources.

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Communicating with Persons Outside Organization:  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

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Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Personnel and Human Resources:  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

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English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Clerical:  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

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Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Speaking:   Talking to others to convey information effectively.

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Writing:   Communicating effectively in writing as appropriate for the needs of the audience.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Coordination:   Adjusting actions in relation to others' actions.

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Service Orientation:   Actively looking for ways to help people.

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Active Learning:   Understanding the implications of new information for both current and future problem-solving and decision-making.

Personal Qualitiesheader image

Communication skills are very important for HR business partners as they need to communicate the financial value and future worth of person-centred HR policies to the company’s leadership, as well as communicate high-level decisions down to other members of the HR department and the whole organisation.

The following competencies are required in this role:

  • Self-belief in their personal ability to make a difference to the business
  • Belief in the value of the HR function
  • Confidence to have a strong point of view and express it even if it proves unpopular
  • Knowledge and experience of the business and its intricacies and an ability to communicate in business terms
  • An ability to build long-term, trusting relationships with clients and with HR colleagues
  • A focus on delivering business outcomes through making best use of the whole HR function and acting as a strong role-model for the rest of the team


Entry Routesheader image

HR Business Partners usually hold a Bachelor’s degree in a Business area and extensive experience in the human resources field.

Last Updated: April, 2015


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This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Business Organisation & Business Management

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