Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Sinead Kenny from Smart Futures to give some advice for people considering this job:

 

Sinead Kenny

Design Engineer

Smart Futures

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  Sinead Kenny
If it is possible to get some work experience during the summer holidays or weekends, it would be great. Find out if there are any positions (voluntary or otherwise) available in your local IT or University. Get involved in a hobby such as model making, this would be very helpful as it would help with dexterity & impart an understanding of the ways in which different materials interact when assembled together.
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Realist 
Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.

Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.
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Occupation Details

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Department Manager

Job Zone

Education
Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, electricians typically complete four years of training in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

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At a Glance... header image

Responsible for all aspects of department including staff management, ensuring high standards of customer service and achieving budgets.


Videos & Interviews header image

1Total Records: 2

Patrick Quinn
Trainee Retail Manager  

After completing his Leaving Cert, Patrick investigated the Lidl Retail Management Degree programme on their website and decided to make an application. He was keen on working in the Retail area since he was 14 and continues to pursue his interests now at Lidl.

Go to Interview  
 
Lorraine Brophy
Sales Operations Manager  

Lorraine Brophy works as a Sales Operations Manager for Lidl Ireland.  She is currently on an exchange programme working in Lidl Germany where not only is she learning the language but she also has responsibility for 3 stores in Berlin.

Go to Interview  
 

Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Oversee activities directly related to making products or providing services.

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Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

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Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

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Manage staff, preparing work schedules and assigning specific duties.

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Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

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Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.

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Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

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Plan and direct activities such as sales promotions, coordinating with other department heads as required.

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Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

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Locate, select, and procure merchandise for resale, representing management in purchase negotiations.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Monitoring and Controlling Resources:  Monitoring and controlling resources and overseeing the spending of money.

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Coordinating the Work and Activities of Others:  Getting members of a group to work together to accomplish tasks.

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Resolving Conflicts and Negotiating with Others:  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Communicating with Persons Outside Organization:  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Scheduling Work and Activities:  Scheduling events, programs, and activities, as well as the work of others.

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Thinking Creatively:  Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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Personnel and Human Resources:  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Economics and Accounting:  Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

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Mathematics:  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Coordination:   Adjusting actions in relation to others' actions.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Writing:   Communicating effectively in writing as appropriate for the needs of the audience.

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Speaking:   Talking to others to convey information effectively.

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Management of Personnel Resources:   Motivating, developing, and directing people as they work, identifying the best people for the job.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Operations Analysis:   Analyzing needs and product requirements to create a design.

Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

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Go..Deputy Department Manager - from:  icould [UK] Video
Go..Deputy Department Manager Audio & TV - from:  icould [UK] Video

Related Occupationsheader image

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Sales, Retail & Purchasing
Business Organisation & Business Management

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