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Administrative?
Administrative 
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Occupation Details

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QC (Quality Control / Assurance) Manager

Job Zone

Education
Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an engineer must complete four years of college and work for several years in engineering to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, teachers, chemists, environmental engineers, criminal investigators, and financial analysts.

€40k > 90 
Quality Manager
Salary Range
(thousands per year)*
€40 - 90 
Related Information:
Quality Supervisor: 35 - 60
Quality Manager: 40 - 90
Data Source(s):
Morgan McKinley / Brightwater / Sigmar

Last Updated: July, 2015

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Shortage Indicator

The National Skills Bulletin 2016 reports a shortage of scientists and technicians in the following areas:

Scientist: analytical development chemist; formulation scientist; microbiologist; R&D (especially with industry specific backgrounds); QC manager; QC analyst; QA specialist

Technician: QA/QC/validation technician; quality technician inspector. There also appears to be an issue with geographic mobility and the attractiveness of some locations outside the greater Dublin area.

-2%
Occupational Category

Chemical, Biological & Physical Scientists

Also included in this category:

Analytical chemists; industrial chemists; biomedical scientists; forensic scientists; microbiologists; geologists; medical physicists; meteorologists

Number Employed:

7,000

Part time workers: 3%
Aged over 55: 8%
Male / Female: 45 / 55%
Non-Nationals: 12%
With Third Level: 95%
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At a Glance... header image

Works to ensure Good Manufacturing Practice requirements are met and that international standards are adhered to.


Videos & Interviews header image

1Total Records: 2

Fergus O'Connell
Quality Officer  
Fergus works as a Senior Quality Officer in Teva Pharmaceuticals in Waterford. He completed his Leaving Cert with three Science subjects and went on to University College Cork to complete a degree in Microbiology. He started in Teva as a QA (Quality Assurance) Analyst and worked up to his current position.
Go to Interview  
 
Michael Bohane
QA Manager  
Michael Bohane works as a QA Manager for Teva Pharmaceuticals Ireland based in Waterford. Following his Leaving Cert he did a BSc and then a MSc in Biochemistry in UCC. He also did a Diploma in Pharmaceutical Manufacturing Practice (QP Qualification) allowing him to function as a QP and release product to market.
Go to Interview  
 

The Work header image

Quality assurance takes place in all manufacturing and production industries. It is a process designed to make sure that a product meets standards of quality and safety. Quality assurance inspectors make sure that everything from raw materials to finished products meets quality and safety standards.  
 
It would be impractical to test every product that leaves a factory. Instead, inspectors make regular checks and tests on samples of the product.  
 
Testing methods vary depending on what type of product is being made, and on the particular set of quality and safety standards that applies to the product. Inspectors may make visual inspections with the naked eye or they may use technical equipment like microscopes. Further tests may be necessary, perhaps including weighing and measuring.  
 
Some quality assurance tests may be routine and quick. Increasingly, quality control inspectors use automated systems to test thousands of samples very quickly. Other tests may be more complex and take much longer. The nature of the tests varies depending on the industry. For example, in food processing industries, inspectors may be responsible for making sure products meet food safety and nutritional standards. In a pharmaceutical company, an inspector may test the safety and purity of drugs. Quality Assurance Inspectors are required to communicate with production workers and work together to develop systems that promote quality.  
 
Quality assurance inspectors keep records of all the tests they have carried out. They may use charts and statistics to analyse their results. They may then write and perhaps present a report to show their findings. If there is a problem, quality control inspectors meet with production staff to decide if current processes need to be changed at all. They analyse quality assurance data and make recommendations for improvements. They are also responsible for compiling reports on all their findings.  
 
Quality standards are usually set by the manufacturing company itself, by a statutory body like the National Standards Association of Ireland or by legislation.

 


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Collect and analyze production samples to evaluate quality.

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Analyze quality control test results and provide feedback and interpretation to production management or staff.

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Stop production if serious product defects are present.

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Monitor performance of quality control systems to ensure effectiveness and efficiency.

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Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.

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Instruct staff in quality control and analytical procedures.

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Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

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Participate in the development of product specifications.

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Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.

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Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.

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Analyzing Data or Information:  Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

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Updating and Using Relevant Knowledge:  Keeping up-to-date technically and applying new knowledge to your job.

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Identifying Objects, Actions, and Events:  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Monitor Processes, Materials, or Surroundings:  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Processing Information:  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

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Thinking Creatively:  Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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Clerical:  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

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Chemistry:  Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

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English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Mathematics:  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Complex Problem Solving:   Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Active Learning:   Understanding the implications of new information for both current and future problem-solving and decision-making.

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Quality Control Analysis:   Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

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Time Management:   Managing one's own time and the time of others.

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Writing:   Communicating effectively in writing as appropriate for the needs of the audience.

Personal Qualitiesheader image

You must be observant and very good at paying attention to detail. You will also need patience because some tests are complex and take a long time to complete. You should have a logical, methodical approach to your work, and you must be precise when taking measurements and recording figures.  
 
You need good number skills to understand statistics and good computer skills because test results are often stored and displayed on computers. Also, tests may be performed on automated testing systems.  
 
Quality assurance inspectors should have report writing skills. They should have good administration and clerical skills.  
 
You will need tact and discretion to point out problems to production workers, and strong communication skills to encourage and motivate others to improve the quality of their work. Quality assurance inspectors must have good interpersonal skills to get on with people of all ages and backgrounds. You will also need communication skills to explain your findings and advice clearly to others. You should be able to work as part of a team and be safety conscious.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

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Go..Quality Assurance Administrator - from:  icould [UK] Video
Go..Quality Assurance Manager - from:  icould [UK] Video
Go..Quality assurance manager - from:  GradIreland
Go..Quality Executive - from:  icould [UK] Video
Go..Quality Manager - from:  N.C.S. [UK]
Go..Quality Technician - from:  iCould [UK] Video

Related Occupationsheader image

Contactsheader image

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Organisation: BioPharmaChem Ireland
  Address: 84/86 Lower Baggot Street, Dublin 2
  Tel: (01) 6051500
  Email: Click here
  Url Click here

 

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Chemical, Biomedical & Pharmaceutical Sciences
MedTech
Mechanical Engineering & Manufacturing
Electrical & Electronic Engineering

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