Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Sinead O'Hara from Civil and Public Service Jobs to give some advice for people considering this job:

 

Sinead O'Hara

Higher Executive Officer

Civil and Public Service Jobs

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  Sinead O'Hara

First, I would say that the person should give some thought to what Department they may be assigned to. If, for example, one has a particular interest in environmental issues, then obviously this Department is ideal for them.

The Departments in the Civil Service cover so many aspects of life, and economic and social activity that I think there is choice for everyone. I would also encourage people to think about why they are considering the job - do they see long-term career prospects in it, or maybe they see it as a means to make a contribution.

At the end of the day, service to the public is what a career in the Civil Service is about.

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Occupation Details

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Restaurant/Catering Manager

Job Zone

Education
Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, electricians typically complete four years of training in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

€19k > 40 
Restaurant Catering Management
Salary Range
(thousands per year)*
€19 - 40 
Related Information:
Restaurant Manager: 28 - 35
Bar Manager: 28 - 40
Restaurant Supervisor: 19 - 26
Data Source(s):
RecruitIreland (2014)

Last Updated: July, 2015

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
-4%
Occupational Category

Restaurant Managers

Also included in this category:

Restaurant managers; fish and chip shopkeepers; operations managers (catering)

Number Employed:

6,300

Part time workers: 8%
Aged over 55: 10%
Male / Female: 52 / 48%
Non-Nationals: 33%
With Third Level: 40%
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At a Glance... header image

Supervises and manages the running of a restaurant or a catering service.


Videos & Interviews header image

1Total Records: 6

Richard Storey
Shift Manager  
Richard Storey is a Shift Manager working with McDonalds in the Navan Road.   Following his Leaving Cert he embarked on a two year Sports Therapy course.  McDonalds have sent him on a number of management courses and he plans to take some additional courses this year to enhance his management skills.
Go to Interview  
 
Brenda O Loughlin
Franchisee  
Brenda O'Loughlin is a McDonald's Franchisee.  When she finished her Leaving Certificate, she went on to do the Accounting Technicians course in Rathmines. During her last year in college she was offered a temporary job in Citibank, which she instantly loved and she remained there for the next 18 years. Her Banking experience gave her the skills she needed to start working for herself.
Go to Interview  
 
Lisa Berry
Restaurant Manager  
Lisa Berry is a Restaurant Manager with McDonalds Ireland having started as a Trainee Manager in 2000.  She is responsible for all aspects of running the restaurant and enjoys the variety, challenge and responsibility that this gives her.  She is currently completing a HETAC Level 6 qualification in conjunction with McDonalds and National College Ireland in First-Line Management.
Go to Interview  
 
Lisa Curry
Catering Sales Executive  
Lisa Curry works as a Catering Sales Executive for the Ritz Carlton Hotel in Powerscourt, Co Wicklow. She is part of the Sales and Marketing team which is responsible for generating top line revenue for the hotel. Having completed her Leaving Certificate in Sion Hill in Blackrock she went on to do a BSc in Hospitality Management in Cahal Brugha Street.
Go to Interview  
 
James Sheridan
Restaurant Manager  

James Sheridan is the Manager of Ivans Oyster Bar and Grill in Howth., Co. Dublin.  He started working in the restaurant business as a part time job when he was 15 and decided when he left school to pursue a career in the area.  He did the Hospitality and Skills course in Waterford Institute of Technology, where he received a distinction in his final year exams.

Go to Interview  
 
Cosmin Tudor
Restaurant Manager  
Cosmin Tudor works as a Restaurant Manager in McDonald's in Dublin.  He holds a Diploma in Management, Commerce and Tourism which he got while studying in Romania. He is responsible for the overall operation and profitability of his restaurant.
Go to Interview  
 

Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

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Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

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Count money and make bank deposits.

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Investigate and resolve complaints regarding food quality, service, or accommodations.

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Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

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Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

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Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

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Maintain food and equipment inventories, and keep inventory records.

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Schedule staff hours and assign duties.

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Establish standards for personnel performance and customer service.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Resolving Conflicts and Negotiating with Others:  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Performing for or Working Directly with the Public:  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

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Coordinating the Work and Activities of Others:  Getting members of a group to work together to accomplish tasks.

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Coaching and Developing Others:  Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

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Scheduling Work and Activities:  Scheduling events, programs, and activities, as well as the work of others.

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Guiding, Directing, and Motivating Subordinates:  Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

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Monitoring and Controlling Resources:  Monitoring and controlling resources and overseeing the spending of money.

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Training and Teaching Others:  Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

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Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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Production and Processing:  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

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Education and Training:  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

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Personnel and Human Resources:  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Management of Personnel Resources:   Motivating, developing, and directing people as they work, identifying the best people for the job.

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Coordination:   Adjusting actions in relation to others' actions.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Active Learning:   Understanding the implications of new information for both current and future problem-solving and decision-making.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Time Management:   Managing one's own time and the time of others.

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Service Orientation:   Actively looking for ways to help people.

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Negotiation:   Bringing others together and trying to reconcile differences.

Personal Qualitiesheader image

If you can stay calm under pressure and still get things done, you might make a good catering/restaurant manager. This is a job that demands a wide range of skills and the kind of personality that enjoys being busy and working with people.

You must enjoy working with people in this job. There are colleagues to liaise with, staff to supervise, suppliers to negotiate with and customers to make happy. In a job like this, your communication and interpersonal skills could be tested to the limit. (It could also be useful if you enjoy foreign languages, or at least you are willing to learn.)

It's also a job for people with a lot of energy. You'll have to work long hours and be happy to work when other people are enjoying their free time. You'll also be on your feet a lot - this isn't the kind of management job that can be done from behind a desk. It is important to have a business sense and have good organisational skills. As a manager you should have skills in leadership, teamwork, problem-solving and dispute resolution.

As a manager you must be able to give clear instructions and motivate staff to work precisely and consistently. A cheerful but firm, authoritative manner is necessary. You need to be able to work within agreed budgets, time frames and to plan and prioritise work. Managers need to understand the policies and priorities of their company.


Entry Routesheader image

One way of becoming a Catering/Restaurant Manager is to get a lower level job and work your way up. This is a common and respected way of reaching management in this industry. As you work your way up, you will have to study for appropriate qualifications and it will be a good idea to get experience in different areas - for example, bar work, kitchen, waiter/waitress, restaurant supervisor and administration.

There are hundreds of courses available across Ireland to help you get started in the Tourism and Hospitality Sector. If full-time education doesn’t suit, you can also avail of some great apprenticeship programmes in the industry.

Courses in restaurant and hospitality management from certificate right up to master level, can help you get started. Level 4, 5 & 6 courses in Hospitality Operations for example, can be found at the Further Education Institutes and ETB centres nationally.  

Level 7 & level 8 Degree Programmes in Hospitality Management e.g.DT408 are available at Institutes of Technology countrywide. 

See alsolist of hospitality courses from getalifeintourism.

Last Updated: November, 2015


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..Cafe Supervisor - from:  icould [UK] Video
Go..Catering - from:  Aer Lingus [Video]
Go..Food & Beverage Manager - from:  icould [UK] Video
Go..Restaurant Manager - from:  iCould [UK] Video

Related Occupationsheader image

Contactsheader image

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Organisation: Fáilte Ireland
  Address: Amiens Street, Dublin 1
  Tel: (01) 884 7700
  Email: Click here
  Url Click here

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Organisation: Restaurant's Association of Ireland
  Address: 11 Bridge Court, Citygate, St Augustine Street, Dublin 8
  Tel: 01 6779901
  Email: Click here
  Url Click here

 

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

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Business Organisation & Business Management
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If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Courses found: 28


Further Ed & PLC Course Suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

Courses found: 34


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Hotel & Catering
Central College Limerick
Hospitality Operations
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Tourism with Culinary Skills
Central Technical Institute Senior College
Hotel & Catering
Cavan Institute
Hospitality Operations - Hotel & Catering
Templemichael College
Accommodation & Hospitality Operations
Monaghan Institute
Hotel & Catering
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Professional Cookery
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Hospitality Operations
Waterford College of Further Education
Hotel and Catering
Kerry College of Further Education
Horsemanship - Equine Studies & Business Management
Cavan Institute
Cookery - Professional
Professional Cookery
Colaiste Ide College of Further Education
Professional Cookery
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Culinary Arts - Professional Cookery
Dunboyne College of Further Education
Cookery - Professional
Cork College of Commerce
Hospitality Operations
Errigal College
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Cookery - Professional
Coláiste Dhúlaigh College of Further Education
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Cork College of Commerce
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Culinary Skills
Limerick College of Further Education
Bar Operations
Listowel Community College
Professional Cookery
Bray Institute of Further Education
Professional Cookery
Colaiste Chomain
Culinary Arts
Drogheda Institute of Further Education
Hotel and Catering
Sligo College of Further Education
Professional Cookery
Dun Laoghaire Further Education Institute
Landscape and Nursery Mnagement
Colaiste Stiofain Naofa CFE
Professional Cookery
Cavan Institute
Professional Cookery - Advanced Certificate
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