Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Frank Morrison from Health Service Executive to give some advice for people considering this job:

 

Frank Morrison

Recruitment Manager

Health Service Executive

Read more

  Frank Morrison
Be prepared for hard work.
Be a team player.
Have a good sense of humour.
Learn from your mistakes.
Close

Enterprising?
Enterprising 
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and like commerce, trade and making deals. Some are drawn to sales and marketing occupations. Many will eventually end up owning their own business, or managing a section in larger organisations. They tend to be very goal-oriented, and work best when focused on a target. Some have an entrepreneurial inclination.
Career Interviews
Sector Profiles
School Subjects (LC)
College Courses
Close
Study Skills
Other
Work Experience (School)
CV & Interview Preparation

Occupation Details

logo imagelogo image

Staff Relations Official

Job Zone

Education
Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an engineer must complete four years of college and work for several years in engineering to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, teachers, chemists, environmental engineers, criminal investigators, and financial analysts.

€22k > 100 
Employee / Industrial Relations Officer
Salary Range
(thousands per year)*
€22 - 100 
Related Information:
Industrial Relations Officer: 22 - 60
Employee Relations Officer: 22 - 60
IR / ER Manager: 40 - 100
Data Source(s):
Morgan McKinley / Brightwater / Sigmar

Last Updated: April, 2015

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Return to List
Saves this course to your Career File if you are registered.

At a Glance... header image

Provides research, administration and negotiation support for the Staff Relations Managers.


Videos & Interviews header image

1Total Records: 1

Yvonne Brady
HR Manager  
Yvonne Brady is the Area HR Manager in the Hilton Hotel in Dublin. To date she has qualified as a Chef, Diet Chef and Pastry Chef. She continued her studies while working and completed a certificate, followed by a degree in Hotel & Catering Management.  She then completed a Diploma in Human Resources Management and is currently doing a Diploma in Employment Law. She has been with Hilton now for over 7 years and has been promoted 3 times.
Go to Interview  
 

Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

bullet

Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

bullet

Explain company personnel policies, benefits, and procedures to employees or job applicants.

bullet

Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

bullet

Gather personnel records from other departments or employees.

bullet

Examine employee files to answer inquiries and provide information for personnel actions.

bullet

Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

bullet

Compile and prepare reports and documents pertaining to personnel activities.

bullet

Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.

bullet

Process and review employment applications to evaluate qualifications or eligibility of applicants.

bullet

Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

bullet

Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

bullet

Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

bullet

Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

bullet

Updating and Using Relevant Knowledge:  Keeping up-to-date technically and applying new knowledge to your job.

bullet

Processing Information:  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

bullet

Monitor Processes, Materials, or Surroundings:  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

bullet

Performing Administrative Activities:  Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

bullet

Getting Information:  Observing, receiving, and otherwise obtaining information from all relevant sources.

bullet

Documenting/Recording Information:  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

bullet

Communicating with Persons Outside Organization:  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

bullet

Personnel and Human Resources:  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

bullet

Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

bullet

English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

bullet

Clerical:  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

bullet

Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

bullet

Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

bullet

Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

bullet

Writing:   Communicating effectively in writing as appropriate for the needs of the audience.

bullet

Speaking:   Talking to others to convey information effectively.

bullet

Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

bullet

Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

bullet

Service Orientation:   Actively looking for ways to help people.

bullet

Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

bullet

Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

bullet

Active Learning:   Understanding the implications of new information for both current and future problem-solving and decision-making.

Related Occupationsheader image

Job Search


Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Business Organisation & Business Management

Search for Related Courses from Qualifax - the National Learners Database

Go..


Higher Ed & CAO Course suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Courses found: 37
Bar Management
Cork Institute of Technology
Bar Studies (Management and Entrepreneurship)
DIT
Business (Psychology)
Dublin Business School
Business (Sport and Recreation)
Athlone IT
Business in Retail Management
Dublin Business School
Business Psychology
Athlone IT
Business Studies
Independent Colleges
Business Studies (HRM)
Griffith College. Dublin
Business Studies (Human Resource Management)
Dublin Business School
Business Studies with Sports Management
Limerick IT
Business Studies with Travel and Tourism Management
Limerick IT
Business, Economic and Social Studies
TCD
Commerce in International Hotel Management (Shannon)
NUI Galway
Community Development
Limerick IT
Education, Business Studies and Religious Studies
Mary Immaculate College
Education, Irish and Business Studies
Mary Immaculate College
Event Management
DIT
Event Management
Dundalk IT
Event Management
American College
Hospitality and Tourism (at Killybegs)
Letterkenny IT
Hotel Front Office Management
Limerick IT
Human Resource Management
Limerick City College
Human Resource Management
Limerick City College
Human Resource Management
DIT
Human Resource Management
IT Carlow
Human Resource Management
NCI
Human Resource Management
GMIT - Galway-Mayo IT
International Relations
DCU
Marketing, Innovation and Technology (MINT)
DCU
Recreation and Leisure (incl Business Skills)
IT Sligo
Recreation and Leisure Management
Cork Institute of Technology
Recreation and Sports Management
Waterford IT
Retail and Services Management
DIT
Retail Management
Waterford IT
Sports and Exercise Management
UCD (NUI)
Sports Management
UCD (NUI)
Sports Strength and Conditioning (Thurles)
Limerick IT


Further Ed & PLC Course Suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

Courses found: 24


Office Administration
Tullow Community School
Tourism & Event Management
Sligo College of Further Education
Personnel - Human Resources Studies
Limerick College of Further Education
Tourism & Incentive Travel Management
Colaiste Ide College of Further Education
Leisure Facility Supervisory Management
Central College Limerick
Health Services Supervisory Management
Cork College of Commerce
Supervisory Management Skills
Nenagh College
Leisure Facility Supervisory Management
Limerick College of Further Education
New Pathways Training Course
St. John's Central College
Tourism and Event Management
Ormonde College of Further Education
Social Media and Digital Marketing
College of Further Education Dundrum
Tourism with Business
Sligo College of Further Education
Business, Tourism & Public Relations
Dunboyne College of Further Education
Tourism with Business
Gairmscoil Mhuire - Athenry Vocational School
Tourism, Hotel and Leisure Operations
Sallynoggin College of Further Education
Contact Centre Operations
Cork College of Commerce
Reception and Frontline Office Management
Cavan Institute
General Studies - University Access Programme
Ennis Community College
Sales and Client Relationship Management
Rathmines College of Further Education
Tourism with Business
O'Connell Centre
Healthcare Supervisory Management
Inchicore College of Further Education
Health Services Supervisory Management Skills
Moate Business College
Equine Business and Horsemanship
Dunboyne College of Further Education
HR Administration
Cork College of Commerce