Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Gail Sterio from McDonald's to give some advice for people considering this job:

 

Gail Sterio

Corporate Accountant

McDonald's

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  Gail Sterio
You need experience in the accounting function for this particular job, especially financial accounting. You have to be able to work closely with others in a team and within cross funtional teams. You need to be qualified as an accountant. and to have to have numerical skills.
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Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and like commerce, trade and making deals. Some are drawn to sales and marketing occupations. Many will eventually end up owning their own business, or managing a section in larger organisations. They tend to be very goal-oriented, and work best when focused on a target. Some have an entrepreneurial inclination.
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Occupation Details

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Staff Relations Official

Job Zone

Education
Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an engineer must complete four years of college and work for several years in engineering to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, teachers, chemists, environmental engineers, criminal investigators, and financial analysts.

€22k > 100 
Employee / Industrial Relations Officer
Salary Range
(thousands per year)*
€22 - 100 
Related Information:
Industrial Relations Officer: 22 - 60
Employee Relations Officer: 22 - 60
IR / ER Manager: 40 - 100
Data Source(s):
Morgan McKinley / Brightwater / Sigmar

Last Updated: April, 2015

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Provides research, administration and negotiation support for the Staff Relations Managers.


Videos & Interviews header image

1Total Records: 1

Yvonne Brady
HR Manager  
Yvonne Brady is the Area HR Manager in the Hilton Hotel in Dublin. To date she has qualified as a Chef, Diet Chef and Pastry Chef. She continued her studies while working and completed a certificate, followed by a degree in Hotel & Catering Management.  She then completed a Diploma in Human Resources Management and is currently doing a Diploma in Employment Law. She has been with Hilton now for over 7 years and has been promoted 3 times.
Go to Interview  
 

Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

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Explain company personnel policies, benefits, and procedures to employees or job applicants.

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Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

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Gather personnel records from other departments or employees.

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Examine employee files to answer inquiries and provide information for personnel actions.

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Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

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Compile and prepare reports and documents pertaining to personnel activities.

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Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.

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Process and review employment applications to evaluate qualifications or eligibility of applicants.

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Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Updating and Using Relevant Knowledge:  Keeping up-to-date technically and applying new knowledge to your job.

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Processing Information:  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

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Monitor Processes, Materials, or Surroundings:  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Performing Administrative Activities:  Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

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Getting Information:  Observing, receiving, and otherwise obtaining information from all relevant sources.

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Documenting/Recording Information:  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

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Communicating with Persons Outside Organization:  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Personnel and Human Resources:  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Clerical:  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

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Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Writing:   Communicating effectively in writing as appropriate for the needs of the audience.

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Speaking:   Talking to others to convey information effectively.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Service Orientation:   Actively looking for ways to help people.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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Active Learning:   Understanding the implications of new information for both current and future problem-solving and decision-making.

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Business Organisation & Business Management

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