Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Lisa Berry from McDonald's to give some advice for people considering this job:

 

Lisa Berry

Restaurant Manager

McDonald's

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  Lisa Berry

My advice would be it is definitely a job where if you work hard and maintain your ambition you can have a satisfying career.

I think the biggest misconception is that McDonald's is only a job and stop gap to something else.

You will need patience, drive and commitment and be able to adapt to change. The skills you will learn with this job will be lifelong skills.

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Administrative?
Administrative 
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Occupation Details

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Staff Relations Official

Job Zone

Education
Most of these occupations require qualifications at NFQ Levels 7 or 8 (Ordinary / Honours Degrees) but some do not.

Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an engineer must complete four years of college and work for several years in engineering to be considered qualified.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, computer programmers, teachers, chemists, environmental engineers, criminal investigators, and financial analysts.

€22k > 100 
Employee / Industrial Relations Officer
Salary Range
(thousands per year)*
€22 - 100 
Related Information:
Industrial Relations Officer: 22 - 60
Employee Relations Officer: 22 - 60
IR / ER Manager: 40 - 100
Data Source(s):
Morgan McKinley / Brightwater / Sigmar

Last Updated: April, 2015

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Provides research, administration and negotiation support for the Staff Relations Managers.


Videos & Interviews header image

1Total Records: 2

Julie Taggart
HR Coordinator  

Julie Taggart is HR Coordinator with Lidl Northern Ireland. A Degree in Health & Leisure inspired her interest in HR. A one-year Premiere Management programme, incorporating 6-months placement with the HR Dept. of the NI Court Service followed. Julie then took a HR role with NI Tourist Board.

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Yvonne Brady
HR Manager  
Yvonne Brady is the Area HR Manager in the Hilton Hotel in Dublin. To date she has qualified as a Chef, Diet Chef and Pastry Chef. She continued her studies while working and completed a certificate, followed by a degree in Hotel & Catering Management.  She then completed a Diploma in Human Resources Management and is currently doing a Diploma in Employment Law. She has been with Hilton now for over 7 years and has been promoted 3 times.
Go to Interview  
 

Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

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Explain company personnel policies, benefits, and procedures to employees or job applicants.

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Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

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Gather personnel records from other departments or employees.

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Examine employee files to answer inquiries and provide information for personnel actions.

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Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

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Compile and prepare reports and documents pertaining to personnel activities.

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Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.

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Process and review employment applications to evaluate qualifications or eligibility of applicants.

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Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Updating and Using Relevant Knowledge:  Keeping up-to-date technically and applying new knowledge to your job.

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Processing Information:  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

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Monitor Processes, Materials, or Surroundings:  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Performing Administrative Activities:  Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

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Getting Information:  Observing, receiving, and otherwise obtaining information from all relevant sources.

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Documenting/Recording Information:  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

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Communicating with Persons Outside Organization:  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Personnel and Human Resources:  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Clerical:  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

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Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Writing:   Communicating effectively in writing as appropriate for the needs of the audience.

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Speaking:   Talking to others to convey information effectively.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Service Orientation:   Actively looking for ways to help people.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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Active Learning:   Understanding the implications of new information for both current and future problem-solving and decision-making.

Related Occupationsheader image

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Business Organisation & Business Management

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