Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Donal Og Cusack from Sustainable Energy Authority to give some advice for people considering this job:

 

Donal Og Cusack

Automation/Energy Engineer

Sustainable Energy Authority

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  Donal Og Cusack
Some of the best people I know still aren’t sure what they want to do, my advice would be to give it a go. If you don’t like it you can always try something else. Whatever is in your heart follow it, don’t be something just because someone in your family is. Whether you’re looking to be a leader, a designer or come up with new ideas and a better way of doing things, make sure it’s something that fills you with passion.
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Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and like commerce, trade and making deals. Some are drawn to sales and marketing occupations. Many will eventually end up owning their own business, or managing a section in larger organisations. They tend to be very goal-oriented, and work best when focused on a target. Some have an entrepreneurial inclination.
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Occupation Details

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Store Manager

Job Zone

Education
Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, electricians typically complete four years of training in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

€28k > 80 
Store Managers
Salary Range
(thousands per year)*
€28 - 80 
Related Information:
Food Multiples: 55 - 80
Non - Food Multiples: 55 - 80
Telecoms: 40 - 55
Pharmaceutical: 40 - 55
Fashion: 28 - 45
Data Source(s):
Brightwater

Last Updated: May, 2014

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Directly supervise and coordinate activities of retail sales workers in an establishment or department.


Videos & Interviews header image

1Total Records: 3

Richard Storey
Shift Manager  
Richard Storey is a Shift Manager working with McDonalds in the Navan Road.   Following his Leaving Cert he embarked on a two year Sports Therapy course.  McDonalds have sent him on a number of management courses and he plans to take some additional courses this year to enhance his management skills.
Go to Interview  
 
Patrick Quinn
Trainee Retail Manager  

After completing his Leaving Cert, Patrick investigated the Lidl Retail Management Degree programme on their website and decided to make an application. He was keen on working in the Retail area since he was 14 and continues to pursue his interests now at Lidl.

Go to Interview  
 
Lorraine Brophy
Sales Operations Manager  

Lorraine Brophy works as a Sales Operations Manager for Lidl Ireland.  She is currently on an exchange programme working in Lidl Germany where not only is she learning the language but she also has responsibility for 3 stores in Berlin.

Go to Interview  
 

Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

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Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

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Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

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Inventory stock and reorder when inventory drops to a specified level.

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Instruct staff on how to handle difficult and complicated sales.

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Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

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Assign employees to specific duties.

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Enforce safety, health, and security rules.

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Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

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Plan budgets and authorize payments and merchandise returns.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Handling and Moving Objects:  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

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Performing for or Working Directly with the Public:  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Resolving Conflicts and Negotiating with Others:  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Coaching and Developing Others:  Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Scheduling Work and Activities:  Scheduling events, programs, and activities, as well as the work of others.

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Getting Information:  Observing, receiving, and otherwise obtaining information from all relevant sources.

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Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Sales and Marketing:  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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Mathematics:  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

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English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Persuasion:   Persuading others to change their minds or behavior.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Speaking:   Talking to others to convey information effectively.

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Instructing:   Teaching others how to do something.

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Management of Personnel Resources:   Motivating, developing, and directing people as they work, identifying the best people for the job.

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Time Management:   Managing one's own time and the time of others.

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Negotiation:   Bringing others together and trying to reconcile differences.

Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..EPOS Supervisor - from:  icould [UK] Video
Go..Store Manager - from:  icould [UK] Video
Go..Store Manager - from:  icould [UK] Video

Related Occupationsheader image

Contactsheader image

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Organisation: Irish Small and Medium Enterprises Association (ISME)
  Address: 17 Kildare St, Dublin 2,
  Tel: (01) 662 2755
  Email: Click here
  Url Click here

 

Job Search


Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Sales, Retail & Purchasing

Search for Related Courses from Qualifax - the National Learners Database

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Higher Ed & CAO Course suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Courses found: 5


Further Ed & PLC Course Suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

Courses found: 40


Sales & Marketing
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