Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Damien Dollard from Civil and Public Service Jobs to give some advice for people considering this job:

 

Damien Dollard

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Civil and Public Service Jobs

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  Damien Dollard
If someone was to ask me for advice about applying for this job I would say register on www.publicjobs.ie. The job is open to anyone to apply and it is a very good working environment. The person applying should be willing to develop him or herself no matter what their age.
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Administrative?
Administrative 
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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Airline Cabin Crew

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a bank teller would benefit from experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

€20k >  
Airline Hostess/Steward
Salary Range
(thousands per year)*
€20 -  
Related Information:
Data Source(s):
FAS

Last Updated: January, 2014

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Looks after the care, comfort and safety of airline passengers. They demonstrate safety procedures, prepare food, serve meals and drinks, as well as sell goods during the flight.


The Work header image

The duties of the Air Hostess/Steward are aimed at the safety, comfort, and well-being of the passenger. The Air Hostess/Steward welcomes the passengers on board the aircraft and ensures that they are comfortably seated. They need to communicate with the terminal to ensure that all expected passengers have boarded the flight. They provide health, safety and emergency information to the passengers before take off.   
  
The air hostess/steward also makes sales of goods such as souvenirs, perfume and cosmetics from an in flight catalogue. Most major international currencies are accepts and you need to make calculations to determine the value of the cash you receive. Detailed hand written records are kept of sales on each flight.   
  
In handling food and drinks, Air Hostess/Steward need to be aware of food hygiene procedures and safety in dealing with ovens and hot food, particularly in a moving vehicles and during times of turbulence.   
  
Depending on the type of flight, the Air Hostess/Steward may serve meals, light refreshments and drinks, etc. The duties also include dealing with passenger enquiries and complaints.   
  
Air Hostesses/Stewards are the main link between the Airline and its passengers. They are responsible for passengers continuing to use their service. They are the Airline's image. Airlines put a lot of emphasis on a smart appearance and you can expect to wear the Airline's uniform, which may include specified shoes and accessories. 


Personal Qualitiesheader image

Personal qualifications include a good appearance and deportment, a confident friendly personality, a genuine interest in and ability to deal with people, and a capacity for hard work.   
  
There may be restrictions in relation to maximum height and build. Good health, hearing and eyesight are important.   
  
You need to be patient and mannerly and have a good sense of humour. You need to be able to keep a clear and calm head in emergency situations. A second international language would be an advantage.   
  
You need to have good numeracy skills to perform currency calculations and give the correct change as well as having clear handwriting for writing reports and keeping records.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..   Air Cabin Crew - from:  N.C.S. [UK]
Go..   Air cabin crew - from:  GradIreland
Go..   Airline Cabin Crew - from:  YouTube Video
Go..   Flight Attendant - from:  YouTube Video


Job Search


Career Guidance

This occupation is popular with people who have the following career interests...

Social  Enterprising  Administrative 

...and for people who like working in the following Career Sectors:

Transport & Logistics
Tourism & Hospitality

Course suggestions from Qualifax - the National Learners Database
Go..


PLC Course Suggestions
If you are interested in this occupation, then the following PLC / FETAC courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

Courses found: 55

Tourism & Travel Studies Option One - Ground & Air Steward
Crumlin College of Further Education
Tourism & eTravel
St. John's Central College
Tourism & Travel Industry Studies
Waterford College of Further Education
Travel & Tourism Industry Training
Sallynoggin College of Further Education
Travel & Tourism
Ballyfermot College of Further Education
Tourism & Travel Option 1 Travel Agency Studies
Liberties College
Travel & Tourism
Carlow Institute of Further Education
Tourism
Inchicore College of Further Education
Travel & Tourism with Airline Studies
Stillorgan College of Further Education
Reception. Tourism. & Business Studies
Ballyfermot College of Further Education
Travel & Tourism Management
Inchicore College of Further Education
Travel & Tourism
Central College Limerick
Travel & Tourism
Marino College of Further Education
Tourism Reception & Event Management
Bray Institute of Further Education
Travel & Tourism
Cork College of Commerce
Travel & Tourism Advanced Certificate
Bray Institute of Further Education
Travel & Tourism
Colaiste Ide College of Further Education
Tourism with Business
Tralee Community College
Tourism Studies
Central Technical Institute Senior College
Tourism Studies & Event Management
Sligo College of Further Education
Travel & Tourism
Drogheda Institute of Further Education
Office Administration with Reception Skills
St. Tiernan's College of Further Studies
Front Office Skills & Tourism
Waterford College of Further Education
Travel Trade Skills
Colaiste Ide College of Further Education
Tourism & Airline Studies
Cavan Institute
Travel & Tourism
O'Fiaich Institute
Travel & Tourism Industry Training - Advanced
Sallynoggin College of Further Education
Travel and Tourism Services
Limerick College of Further Education
Tourism with Business and Heritage
Templemore College of Further Education
Tourism & Travel
Monaghan Inst of FE & Training
Tourism & Travel Studies Option Two - E-Travel. Air Fares & Ticketing IATA / ABTA
Crumlin College of Further Education
Reception. Tourism & Business - Advanced
Ballyfermot College of Further Education
Tourism Studies
Colaiste Ide College of Further Education
International Trade
Cork College of Commerce
Tourism with Business
Moate Business College
Tourism & Enterprise
Colaiste Ide College of Further Education
Hotel Reception Operations
Colaiste Ide College of Further Education
Tourism & Travel Option 2 - Airline Studies - Cabin Crew
Liberties College
Tourism and Travel
Kinsale College of Further Education
Tourism & Incentive Travel Management
Colaiste Ide College of Further Education
Travel & Event Management
Monaghan Inst of FE & Training
Travel Management - Advanced
Cavan Institute
Tourism & Travel Studies - Option Three - Environmental & Adventure Tourism
Crumlin College of Further Education
Tourism with Business - Advanced
Moate Business College
Tourism & eTravel Advanced
St. John's Central College
Tourism
Mallow College of Further Education
Travel & Tourism - Advanced
Limerick College of Further Education
Tourism
Listowel Community College
Tourism
Mary Immaculate Lisdoonvarna
Tourism
Bunclody Vocational College
Travel & Tourism
Cork College of Commerce
Culinary Arts
Dunboyne College of Further Education
Tourism
Lanesboro Community College
Travel & Tourism
Greenhills College
Tourism
North Connaught College