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Padraig Parle

Teacher - Special Needs

Department of Education and Skills

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  Padraig Parle
It is essential to be a very patient and organised person. Also you must have a sense of humour, be easy going and not take yourself too seriously.
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Airline Cabin Crew

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a bank teller would benefit from experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

€20k >  
Airline Hostess/Steward
Salary Range
(thousands per year)*
€20 -  
Related Information:
Data Source(s):
FAS

Last Updated: May, 2013

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Looks after the care, comfort and safety of airline passengers. They demonstrate safety procedures, prepare food, serve meals and drinks, as well as sell goods during the flight.


The Work header image

The duties of the Air Hostess/Steward are aimed at the safety, comfort, and well-being of the passenger. The Air Hostess/Steward welcomes the passengers on board the aircraft and ensures that they are comfortably seated. They need to communicate with the terminal to ensure that all expected passengers have boarded the flight. They provide health, safety and emergency information to the passengers before take off.   
  
The air hostess/steward also makes sales of goods such as souvenirs, perfume and cosmetics from an in flight catalogue. Most major international currencies are accepts and you need to make calculations to determine the value of the cash you receive. Detailed hand written records are kept of sales on each flight.   
  
In handling food and drinks, Air Hostess/Steward need to be aware of food hygiene procedures and safety in dealing with ovens and hot food, particularly in a moving vehicles and during times of turbulence.   
  
Depending on the type of flight, the Air Hostess/Steward may serve meals, light refreshments and drinks, etc. The duties also include dealing with passenger enquiries and complaints.   
  
Air Hostesses/Stewards are the main link between the Airline and its passengers. They are responsible for passengers continuing to use their service. They are the Airline's image. Airlines put a lot of emphasis on a smart appearance and you can expect to wear the Airline's uniform, which may include specified shoes and accessories. 


Personal Qualitiesheader image

Personal qualifications include a good appearance and deportment, a confident friendly personality, a genuine interest in and ability to deal with people, and a capacity for hard work.   
  
There may be restrictions in relation to maximum height and build. Good health, hearing and eyesight are important.   
  
You need to be patient and mannerly and have a good sense of humour. You need to be able to keep a clear and calm head in emergency situations. A second international language would be an advantage.   
  
You need to have good numeracy skills to perform currency calculations and give the correct change as well as having clear handwriting for writing reports and keeping records.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..   Air Cabin Crew - from:  N.C.S. [UK]
Go..   Air cabin crew - from:  GradIreland
Go..   Airline Cabin Crew - from:  YouTube Video
Go..   Cabin Crew - from:  Aer Lingus [Video]
Go..   Flight Attendant - from:  YouTube Video

Contactsheader image

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Organisation: Aer Lingus
  Address: Head Office, Dublin Airport
  Tel: (01) 886 2222
  Email:
  Url www.aerlingus.com
   

 

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Career Guidance

This occupation is popular with people who have the following Career Interests...

Social  Enterprising  Administrative 

...and for people who like working in the following Career Sectors:

Transport & Logistics
Tourism & Hospitality

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PLC Course Suggestions
If you are interested in this occupation, then the following PLC / FETAC courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

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