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Occupation Details

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Pensions Administrator

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a bank teller would benefit from experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognised apprenticeship program may be associated with these occupations.

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These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

€25k > 95 
Pensions Staff
Salary Range
(thousands per year)*
€25 - 95 
Related Information:
Pensions Manager: 40 - 95
Pensions Consultant: 45 - 80
Pensions Administrator: 25 - 45
Data Source(s):
Sigmar / Brightwater / CPL / Hudson / Abrivia / Lincoln

Last Updated: February, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Looks after the sales and customer relations issues that arise in the delivery of pensions products to individuals and organisations.


Videos & Interviews header image

1Total Records: 2

Kevin Moran
Insurance Administrator  

Kevin Moran is a Life and Pensions Administrator with Cornmarket Group Financial Services. Kevin graduated from NUIG with a degree in Public and Social Policy followed by a masters in public administration. His work involves administering savings and pension policies to employees in the public sector.

Go to Interview  
 
Linda Byrnes
Pensions Administrator  
Linda is a Senior Pension Administrator in New Ireland Assurance, which is part of the Bank of Ireland Group. Linda is responsible for the administration of a portfolio of Defined Contribution Group Pension Schemes and providing top class customer service to our customers. She is also responsible for developing and maintaining strong working relationships with our corporate customers and sales channels.
Go to Interview  
 

The Work header image

As a pensions administrator you would handle the day-to-day administration duties of pension schemes and life insurance policies. If you enjoy analysing data and like to take an organised approach to your work, then this could be the job for you.

You’ll need to quickly understand and interpret complex information in this job. You'd also need to have the customer focus to explain it to people in a clear and simple way.

There is no set route to become a pensions administrator. Experience of working in a customer focussed role may help you find work.

As a pensions administrator, you could deal with enquiries from scheme members, financial advisers, employers and the Department of Work and Pensions.

Your work would include:

  • answering enquiries by telephone, in writing or by e-mail
  • using a computer system to check and update records
  • calculating pension forecasts and preparing statements
  • processing contributions
  • transferring benefits to another pension provider, if a customer changes employers
  • arranging payment of pensions and lump sums
  • keeping accurate records keeping up to date with pension and tax laws.

You would not be able to advise people about which pensions to choose, but you could direct customers to qualified financial advisers if necessary.

 


Personal Qualitiesheader image

  • good spoken and written communication skills
  • customer focus
  • the ability to explain complex information clearly and simply
  • good administrative and computer skills
  • the ability to analyse figures and make calculations
  • accuracy and attention to detail
  • an organised approach
  • the ability to work as part of a team.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

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Go..Pensions Administrator - from:  N.C.S. [UK]

Related Occupationsheader image

Contactsheader image

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Organisation: Public Appointments Service
  Address: Chapter House, 26/30 Abbey Street Upper, Dublin 1
  Tel: (01) 858 7400 or Locall: 1890 44 9999
  Email: Click here
  Url Click here

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Organisation: Department of Finance
  Address: Government Buildings, Upper Merrion Street, Dublin 2
  Tel: (01) 6767571 or LoCall 1890 661010
  Email: Click here
  Url Click here

 

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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Banking, Insurance & Financial Services
Sales, Retail & Purchasing

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