Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Peter Clifford from An Garda Síochána to give some advice for people considering this job:

 

Peter Clifford

Probationer Garda

An Garda Síochána

Read more

  Peter Clifford
To get physically fit for the entrance tests and also for the demanding physical nature of the job. Also I would tell people to enjoy themselves before they join as it’s a job for at least 30 years.

I would also informl people about the variety of avenues people can get into when they have completed their training. There really is a career for every person regardless of where their interests lie. There is so many specialised units and prospects.
Close

Administrative?
Administrative 
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
All Courses
PLC Progression Routes
PLC Points Calculator
CAO Points Calculator
CAO Video Guide

Blackrock Further Education Institute 
Waterford College of Further Education 
Galway-Mayo IT - GMIT 
Career Interviews
Sector Profiles
School Subjects (LC)
College Courses
Close
Study Skills
Other
Work Experience (School)
CV & Interview Preparation

Occupation Details

logo imagelogo image

Call Centre Manager

Job Zone

Education
Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, electricians typically complete four years of training in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

€30k > 90 
Call Centre Manager
Salary Range
(thousands per year)*
€30 - 90 
Related Information:
Data Source(s):
CPL / Morgan McKinley / Brightwater

Last Updated: May, 2014

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

Job Search


Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Sales, Retail & Purchasing
Business Organisation & Business Management

Search for Related Courses from Qualifax - the National Learners Database

Go..