Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Rachel Berry from Health Service Executive to give some advice for people considering this job:


Rachel Berry


Health Service Executive

Read more

  Rachel Berry
Consider your options carefully. It is likely that you are expecting top grades in your Leaving Certificate if you are considering pharmacy as a career so there will be plenty of doors open to you. Make sure you do plenty of work experience in different areas of pharmacy and if it is healthcare you are interested in then consider getting some work experience in medicine etc. I know quite a few people who have completed a pharmacy degree only to realise they actually want to do medicine!

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
All Courses
PLC Progression Routes
PLC Points Calculator
CAO Points Calculator
CAO Video Guide

National Fisheries College of Ireland 
Colaiste Dhulaigh College of Further Education 
Mary Immaculate College 
Career Interviews
Sector Profiles
School Subjects (LC)
College Courses
Study Skills
Work Experience (School)
CV & Interview Preparation

Occupation Details

logo imagelogo image

Call Centre Manager

Job Zone

Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, electricians typically complete four years of training in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

€30k > 90 
Call Centre Manager
Salary Range
(thousands per year)*
€30 - 90 
Related Information:
Data Source(s):
CPL / Morgan McKinley / Brightwater

Last Updated: May, 2014

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

Job Search

Career Guidance

This occupation is popular with people who have the following Career Interests...

...and for people who like working in the following Career Sectors:

Sales, Retail & Purchasing
Business Organisation & Business Management

Search for Related Courses from Qualifax - the National Learners Database