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Occupation Details

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Car Park Attendant

Job Zone

Education
Some of these occupations may require a Leaving Certificate or similar.

Related Experience
Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.

Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Job Zone Examples
These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter clerks, construction laborers, and waiters or waitresses.

€18k >  
Car Park Attendant
Salary Range
(thousands per year)*
€18 -  
Related Information:
Data Source(s):
FAS

Last Updated: March, 2014

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Car park attendants organise the parking of cars in car parks. They may also collect parking fees, direct drivers to free spaces, and be responsible for the security of the cars.


The Work header image

Car park attendants' work largely depends on the type of car park they work in. Some work in only one car park and others drive to different ones during the day. Car park attendants make sure that all parking regulations are being adhered to. Many car park attendants offer valeting services.  
 
Some attendants supervise outdoor car parks, working from a small hut at the entrance. When customers arrive, they pay the attendant who then gives them a ticket. An attendant also often directs drivers to free spaces in the car park.  
 
Some car parks are 'pay and display', where the driver parks their car and puts money in a machine to get a ticket; they then display the ticket in their car. Here, attendants may check a group of car parks, such as those located in a town centre. They make sure that people have purchased tickets. They might also empty cash from pay and display machines and make sure that they are stocked with tickets.  
 
In some car parks, including multi-storey and some supermarket car parks, attendants work from a small booth at the exit and take payments from drivers as they leave. They find out how much to charge by taking the driver's entrance ticket and putting it into a machine; this reads the ticket and shows the price to charge.  
 
In some car parks, there are reserved places for regular users. Attendants may deal with bookings for these and set out cones. There may also be a security role for attendants in some car parks - patrolling the car park and using closed-circuit televisions. They also check the car park for damage to surface, lifts, ticket machines etc.  
 
A lot of the work takes place outside in all weather conditions. They usually wear a uniform and high visibility clothing.

 


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.

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Keep parking areas clean and orderly to ensure that space usage is maximized.

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Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.

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Patrol parking areas to prevent vehicle damage and vehicle or property thefts.

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Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.

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Greet customers and open their car doors.

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Calculate parking charges, and collect fees from customers.

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Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.

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Lift, position, and remove barricades to open or close parking areas.

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Inspect vehicles to detect any damage.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Handling and Moving Objects:  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

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Performing General Physical Activities:  Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Monitor Processes, Materials, or Surroundings:  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Performing for or Working Directly with the Public:  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

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Assisting and Caring for Others:  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

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Coordinating the Work and Activities of Others:  Getting members of a group to work together to accomplish tasks.

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Identifying Objects, Actions, and Events:  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Resolving Conflicts and Negotiating with Others:  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

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Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Public Safety and Security:  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

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Transportation:  Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

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Mathematics:  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Negotiation:   Bringing others together and trying to reconcile differences.

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Service Orientation:   Actively looking for ways to help people.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Persuasion:   Persuading others to change their minds or behavior.

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Learning Strategies:   Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

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Coordination:   Adjusting actions in relation to others' actions.

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Complex Problem Solving:   Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

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Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Personal Qualitiesheader image

Some car park attendants spend a lot of time on their feet so stamina is needed, but others may spend most of the time sitting down - it depends on the kind of car park it is.  
 
You may need number skills to work out the length of time that customers have spent in the car park, how much they owe and how much change to give them when they pay.  
 
You should be reliable and trustworthy. You should have a responsible attitude towards security and safety. You need to be self-reliant and able to work on your own. You also need to be polite and friendly when dealing with the public.


Related Occupationsheader image

Contactsheader image

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Organisation: National Employment Rights Authority
  Address: Information Services, Government Buildings, O'Brien Road, Carlow
  Tel: (059) 917 8990 Locall: 1890 80 80 90
  Email: Click here
  Url Click here

 

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