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Occupation information - In brief...



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In Brief... Checkout Operator

 Brief Description:

Operates a cash checkout point in a shop or supermarket by charging customers for items they wish to buy.

Most Checkout Operators can be found working in supermarkets and department stores. The job includes scanning items that customers bring to the checkout and charging customers for these items. They are required to handling cash, credit cards and cheques.

Checkout Operators are sometimes required to do other jobs in the shop. They may stack shelves, weigh and serve fruit and vegetables, pack bags and help customers with their shopping.

The work can involve some late night and weekend shifts. A Checkout Operator usually works around forty hours per week. They may also be required to wear a uniform. A good general education, some previous sales experience and a pleasant personality would help you gain employment in this area.

Typical tasks undertaken in this profession: 25

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Receive payment by cash, check, credit cards, vouchers, or automatic debits. 

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Issue receipts, refunds, credits, or change due to customers. 

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Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. 

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Greet customers entering establishments. 

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Maintain clean and orderly checkout areas. 

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Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. 

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Issue trading stamps, and redeem food stamps and coupons. 

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Resolve customer complaints. 

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Answer customers' questions, and provide information on procedures or policies. 

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Cash checks for customers. 

2 In Detail...
A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:
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Go.. Checkout Operator - from:  Career Directions
Go.. Checkout Operator - from:  N.C.S. [UK]

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Education
Some of these occupations may require a Leaving Certificate or similar.

Related Experience
Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.

Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Job Zone Examples
These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter clerks, construction laborers, and waiters or waitresses.


Qualifications required?

No formal education requirements

Typical entry routes:

Training is on-the-job.

Related courses

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Sectors related to this occupation:

This occupation is typically found in the sectors below. You can explore information relating to sectors by clicking on the titles below.

Sales, Retail & Purchasing


Future Skills Requirements & Concerns

Current Labour Market Research highlights concerns in some occupations. These comments are presented here where available: [source: Forfas]


 
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