Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Lisa Berry from McDonald's to give some advice for people considering this job:

 

Lisa Berry

Restaurant Manager

McDonald's

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  Lisa Berry

My advice would be it is definitely a job where if you work hard and maintain your ambition you can have a satisfying career.

I think the biggest misconception is that McDonald's is only a job and stop gap to something else.

You will need patience, drive and commitment and be able to adapt to change. The skills you will learn with this job will be lifelong skills.

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Occupation Details

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Cloakroom / Luggage Attendant

Job Zone

Education
Some of these occupations may require a Leaving Certificate or similar.

Related Experience
Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.

Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Job Zone Examples
These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter clerks, construction laborers, and waiters or waitresses.

€18k >  
Cloakroom/Luggage Attendant
Salary Range
(thousands per year)*
€18 -  
Related Information:
Data Source(s):
FAS

Last Updated: March, 2014

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
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At a Glance... header image

Cloakroom/luggage attendants are responsible for upkeep and safe storage of coats or possessions in a cloakroom or left luggage office.


The Work header image

Cloakroom attendants work in hotels, conference centres, restaurants, nightclubs, exhibition halls and other places that have large numbers of visitors. The attendants look after the visitors' coats and bags.

Usually, cloakroom attendants work from behind a counter. The visitor comes to the counter and hands over their coat and/or bag (and sometimes a payment). The attendant gives the visitor a numbered ticket and fixes a duplicate ticket to the item. The attendant then puts the clothing or bags onto rails and shelves in a set order. When the visitors want their items back, they hand over the ticket and the attendant matches it up to the one on the racks.

In some places, such as nightclubs, restaurants and conference suites, cloakroom attendants look after coats only. Some attendants work in left-luggage offices, for example, at railway stations, airports and bus stations. Security is a very important aspect of this work.

In some places, luggage is put through an X-ray machine. Cloakrooms are often near to toilets and attendants might have to oversee the washrooms, making sure that they are clean and tidy, and that there are enough supplies of soap and toilet rolls.

 


Personal Qualitiesheader image

This job might be suitable for you if you enjoy providing a service and dealing with the public. You would spend most of the time on your feet and might have to lift and carry heavy items, so it is important that you are fit and active.

You need a responsible attitude to security to be a luggage attendant. Many attendants deal with payments, so you should be able to handle cash and do basic mental arithmetic.

You should be self-reliant and able to work well without close supervision. You might have to work quickly at times, so you need to remain calm when there are long queues.


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Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Tourism & Hospitality
Transport & Logistics
Security, Defence & Law Enforcement

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