Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Fergus O'Connell from BioPharmachem Ireland to give some advice for people considering this job:

 

Fergus O'Connell

Quality Officer

BioPharmachem Ireland

Read more

  Fergus O'Connell
A broad science background is very important. An ability to recognise small inconsistencies is equally important. For example do you recognise small discrepancies between different camera shots of the same scene in films and TV series?

An ability to question everything and think laterally is important. Also the ability to say 'no' (not everyone is comfortable doing this). Working in quality is not about being popular and definitely not about being a tyrant but one needs to be approachable, consistent and have good interpersonal skills.

Not all of your decisions are going to be popular but they need to be based on a sound rationale and you need to be able to support them. One also needs to be acutely aware of the fact that your opinion won't always be right.

One must always be open to being convinced of an alternative argument.
Close

Investigative?
Investigative 
The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with clever technology. They will often follow the latest developments in their chosen field, and prefer mentally stimulating environments.
Career Interviews
Sector Profiles
School Subjects (LC)
College Courses
Close
Study Skills
Other
Work Experience (School)
CV & Interview Preparation

Occupation Details

logo imagelogo image

Computer/Software Sales Assistant

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a bank teller would benefit from experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

€18k >  
Computer/Software Sales Assistant
Salary Range
(thousands per year)*
€18 -  
Related Information:
Data Source(s):
FAS

Last Updated: March, 2013

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Return to List
Saves this course to your Career File if you are registered.

At a Glance... header image

Computer/software sales assistants work in stores selling computers and computer-related goods. They help customers choose the products that best meet their needs.


The Work header image

Computer/software sales assistants help customers choose those products which would best meet their needs and perform all the tasks necessary to complete the sale.  
 
Many customers will not have a detailed knowledge of computers, so the assistant may need to spend a while talking to them to find out their needs. Customers will expect in-depth information and informed advice. In many cases, the customer will also want the assistant to demonstrate the hardware or software concerned.  
 
When a sale has been made, assistants take the payment and record the sale on an electronic cash register.  
 
As well as their direct selling responsibilities, computer/software sales assistants are generally expected to perform a range of other duties. These may include setting up display machines and dealing with customer complaints and returned goods.  
 
Many computer/software stores also have associated mail order and Internet operations. In such cases, assistants' responsibilities may also include taking telephone orders and enquiries, answering letters and emails, processing orders, and general post room duties.

 


Personal Qualitiesheader image

As a computer/software sales assistant, you will need an interest in computers and a good knowledge of the products on sale.  
 
A willingness to learn and develop your knowledge is also important as the technology and computer industry is constantly changing and improving.  
 
You will be the first (perhaps only) person potential customers meet, so you will need to be clean and tidy in appearance, and friendly and polite. Good communication skills are essential, both when listening to customers to try to understand their needs and when explaining sometimes complex technical matters to them. You will need to remain calm and courteous at all times.  
 
You must enjoy working in a close-knit team and be prepared to be adaptable.  
 
Finally, physical fitness/stamina is important, as computer/software sales assistants are on their feet for most of the day. They may also be required to carry heavy boxes containing computers and other equipment to and from the stockroom and to customers' cars.


Related Occupationsheader image

Job Search


Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Computers & ICT
Sales, Retail & Purchasing

Search for Related Courses from Qualifax - the National Learners Database

Go..


Higher Ed & CAO Course suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Courses found: 11


Further Ed & PLC Course Suggestions
If you are interested in this occupation, then the following courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.

Courses found: 71


Business Studies - Information Technology - Office Administration
Mannix College
Computer Skills for Adults - Introduction
Stillorgan College of Further Education
Business & Administration
O'Connell Centre
Business Studies with Computer Applications
Mercy College Sligo
Business Studies & IT
Curragh Post-Primary School
Business Studies with IT Focus
St. Louis Community School
Business Studies with Information Technology
Athy Community College
Business Administration
Ardscoil Phadraig
Business Administration - Microsoft Office Specialist
Kilrush Community School
Business Studies
St. Cuan's College
Retail Studies
Pearse College of Further Education
Business with Software Applications
Galway Community College
Business & Computer Applications
Colaiste Ide College of Further Education
Business Through Computers - FIT
Cork College of Commerce
Business Studies & Computers
Rossa College
Business through Computers - Fastrack to Information Technology (FIT)
Greenhills College
Business & IT Studies
Rathmines College of Further Education
Pharmacy Assistant / Dispensing Technician
Drogheda Institute of Further Education
Retail Studies
Limerick College of Further Education
Business Studies Incorporating Computer Applications
Ballyhaunis Community School
Business Studies & Digital Marketing
St. Conleth's Community College
eBusiness
Confey College
Business & Computers
St. John Bosco Community College
Business Studies - Computers
Bridgetown Vocational College
Business & Computer Studies
Ramsgrange Community School
Business Studies with Computers
Castlerea Community School
Business Studies With Computer Applications
Greenhills College
Pharmacy Assistant
St. John's Central College
Retail Selling
Cork College of Commerce
Computer Applications - Essential
Crumlin College of Further Education
Business & Information Technology - Returning to Education
Inchicore College of Further Education
Computer Applications
Limerick College of Further Education
Sales Management
Limerick College of Further Education
Pharmacy Assistant
Limerick College of Further Education
Pharmacy Assistant
Tralee Community College
Retail Management
Tralee Community College
Retail Practice
North Connaught College
Business Studies with Computers
Whitehall College of Further Education
Retail Practice
Carlow Institute of Further Education
Marketing & Digital Media
Blackrock Further Education Institute
Retail Selling & Business Development
Whitehall College of Further Education
Retail Practice
Colaiste Mhuire Thurles
Business
O'Connell Centre
Pharmacy Assistant
Monaghan Institute
Business Administration & Computing
Grange Community College
Business Management with IT
Portlaoise College
Business Studies
Killester College of Further Education
Outdoor Sport & Recreation
Bray Institute of Further Education
Sales & Retail Management - Advanced
Cork College of Commerce
Office Administration
Arklow Community College
Business - Advanced ICT
McEgan College
Business / Computers
St. Mary's School for Deaf Girls
Retail Practice
Cavan Institute
Retail Sales Assistant
CityNorth College of Further Education
Retail Practice
Monaghan Institute
Retail Practice
Mullingar Community College
IT Sales & Digital Marketing
St. John's Central College
Retail & Administration Assistant
Selskar College
Digital Marketing & Web Design
Galway Community College
Business Studies with Computers
Collinstown Park Community College
Retail Practice
Enniscorthy Vocational College
Retail Practice
Gairmscoil Mhuire - Athenry Vocational School
Computer Skills for Adults
Rathmines College of Further Education
Digital Marketing
O'Fiaich Institute
Social Media and Digital Marketing
College of Further Education Dundrum
E-Business
Dunboyne College of Further Education
Computer Systems & Networks
Mallow College of Further Education
Digital Marketing
Monaghan Institute
Sales and Customer Service
Rathmines College of Further Education
Retail Practice
Dunboyne College of Further Education
Digital Marketing
Cavan Institute