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Occupation Details

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Freight Forwarder / Clerk

Job Zone

Education
These occupations usually require a Leaving Certificate or equivalent.

Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a bank teller would benefit from experience working directly with the public.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, retail salespersons and tellers.

€25k > 45 
Freight Clerk
Salary Range
(thousands per year)*
€25 - 45 
Related Information:
Data Source(s):
Brightwater / Morgan McKinley / Sigmar

Last Updated: July, 2015

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Shortage Indicator

-6%
Occupational Category

Mobile Machine Drivers & Operatives

Also included in this category:

Crane drivers; fork-lift truck drivers; agricultural machinery drivers; digger drivers, exavators, and other mobile machine drivers and operatives not elsewhere classified

Number Employed:

11,000

Part time workers: 12%
Aged over 55: 17%
Male / Female: 100 / 0%
Non-Nationals: 17%
With Third Level: 4%
Return to List
Saves this course to your Career File if you are registered.

At a Glance... header image

Ensures that cargo is moved quickly and efficiently between countries by organising the most efficient and cost effective transportation of goods.


The Work header image

Freight clerks arrange the movement of cargo in or out of the country. They have to ensure that this is done as quickly, efficiently and economically as possible. Freight Clerks are agents for carriers of all kinds - moving goods by road, rail, sea and air. They will assess transportation problems and make recommendations concerning the best method of shipment and packaging.  
 
A freight clerk's duties are likely to include selecting routes and carriers, booking cargo space, dealing with rates and schedules, making calculations using computers, and preparing invoices and quotations.  
 
Importing and exporting goods creates a lot of paper work, which the freight clerk has to deal with. For instance, when working on behalf of an importer, they have to clear goods through Customs and organise the payment of duties and taxes. They then arrange for the goods to be delivered to the importer's premises.  
 
The majority of the freight clerk's time is spent communicating with other people. They spend a lot of time on the telephone, sending faxes and emails, writing letters and collecting and filing information.

 


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.

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Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.

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Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

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Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.

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Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.

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Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.

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Deliver or route materials to departments using handtruck, conveyor, or sorting bins.

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Requisition and store shipping materials and supplies to maintain inventory of stock.

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Determine shipping methods, routes, or rates for materials to be shipped.

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Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.

Work Activities header image

The following is a list of the most commonly reported work activities in this occupation.

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Handling and Moving Objects:  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

bullet

Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

bullet

Monitor Processes, Materials, or Surroundings:  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Processing Information:  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

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Performing General Physical Activities:  Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

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Interacting With Computers:  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

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Identifying Objects, Actions, and Events:  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

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Making Decisions and Solving Problems:  Analyzing information and evaluating results to choose the best solution and solve problems.


Knowledge header image

The following is a list of the five most commonly reported knowledge areas for this occupation.

bullet

Clerical:  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

bullet

Production and Processing:  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

bullet

English Language:  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

bullet

Customer and Personal Service:  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

bullet

Computers and Electronics:  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.


Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

bullet

Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

bullet

Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Coordination:   Adjusting actions in relation to others' actions.

bullet

Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

bullet

Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

bullet

Writing:   Communicating effectively in writing as appropriate for the needs of the audience.

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Speaking:   Talking to others to convey information effectively.

bullet

Judgment and Decision Making:   Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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Mathematics:   Using mathematics to solve problems.

bullet

Complex Problem Solving:   Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Personal Qualitiesheader image

As so much business is conducted over the telephone, you must have a clear speaking voice. You must be able to explain complex issues to clients in a clear and simple way. In many instances, the people you speak to will not speak English as a first language, working use of a second language will be an asset. You need to have good communication and customer service skills. Good up-to-date computer skills are essential.  
 
You will also need common sense and patience, and must be able to pay strict attention to detail.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

Note: you will be leaving the CareersPortal Site

Go..Freight Forwarder - from:  N.C.S. [UK]

Related Occupationsheader image

Contactsheader image

bullet

Organisation: Irish Institute of Purchasing and Materials Management
  Address: 17, Lower Mount St., Dublin 2
  Tel: (01) 644 9660
  Email: Click here
  Url Click here

bullet

Organisation: Chartered Institute of Logistics and Transport in Ireland
  Address: 1 Fitzwilliam Place, Dublin 2
  Tel: Freephone 1890 2525 99
  Email: Click here
  Url Click here

bullet

Organisation: International Federation of Freight Forwarders (FIATA)
  Address:
  Tel:
  Email: Click here
  Url Click here

bullet

Organisation: International Air Transport Association (IATA)
  Address:
  Tel:
  Email: Click here
  Url Click here

 

Job Search


Career Guidance

This occupation is popular with people who have the following Career Interests...


...and for people who like working in the following Career Sectors:

Clerical & Administration
Transport & Logistics

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Contact Centre Operations
Sligo College of Further Education
Health Services Supervisory Management Skills
Sligo College of Further Education
Business, Tourism & Public Relations
Dunboyne College of Further Education
Administration - Advanced
Limerick College of Further Education
Office Informatics
Limerick College of Further Education
Office Informatics
Bray Institute of Further Education
Office Administration
Ramsgrange Community School
Business Administration
Templemichael College
Insurance Administrator
Cork College of Commerce
Contact Centre Operations
Cork College of Commerce
Logistics and Distribution
Cork College of Commerce
Advanced Office Informatics
Blackrock Further Education Institute
Office IT Skills
Blackrock Further Education Institute
Essential Reception & Office Skills
Bray Institute of Further Education
Office Administration
Dunboyne College of Further Education
Medical Secretary
North Kerry College of Further Education
Legal Secretary
North Kerry College of Further Education
Office Management
Kerry College of Further Education
Office Management - Advanced
Moate Business College