Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Shane Callanan from Smart Futures to give some advice for people considering this job:

 

Shane Callanan

Electronic Engineer

Smart Futures

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  Shane Callanan
Being an Engineer is a great career choice. It offers so many opportunities both in Ireland and world-wide. Most positions will have terrific travel opportunities after a few years experience under your belt, and if you choose you course carefully your qualification will be recognised by employers all over the globe. Also an engineering qualification will open doors into management roles if that is your preferred career choice, but the reverse is not the case (if you do a course outside of engineering, you will probably not be able to branch off into engineering a few years after graduating).
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Realist?
Realist 
Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.

Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.
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Front Office Junior Manager

Job Zone

Education
Most occupations in this zone require job specific training (vocational training) related to the occupation (NFQ Levels 5 and 6 or higher), related on-the-job experience, or a relevant professional award.

Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, electricians typically complete four years of training in order to perform the job.

Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognised apprenticeship program may be associated with these occupations.

Job Zone Examples
These occupations usually involve using communication and organisational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include restaurant managers, electricians, agricultural technicians, legal secretaries, hairdressers, and web developers.

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At a Glance... header image

Supervise the work of office administration or customer service employees to ensure adherence to quality standards, deadlines and proper procedures.


Tasks & Activitiesheader image

The following is a list of the most commonly reported tasks and activities for this occupation

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Resolve customer complaints or answer customers' questions regarding policies and procedures.

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Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

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Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

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Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

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Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

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Train or instruct employees in job duties or company policies or arrange for training to be provided.

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Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.

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Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

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Recruit, interview, and select employees.

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Interpret and communicate work procedures and company policies to staff.

Skillsheader image

The following is a list of the most commonly reported skills used in this occupation.

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Monitoring:   Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Reading Comprehension:   Understanding written sentences and paragraphs in work related documents.

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Speaking:   Talking to others to convey information effectively.

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Coordination:   Adjusting actions in relation to others' actions.

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Active Listening:   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Writing:   Communicating effectively in writing as appropriate for the needs of the audience.

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Time Management:   Managing one's own time and the time of others.

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Social Perceptiveness:   Being aware of others' reactions and understanding why they react as they do.

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Learning Strategies:   Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

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Critical Thinking:   Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Work Activities header image

The following is a list of the most commonly reported Work Activities in this occupation.

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Organizing, Planning, and Prioritizing Work:  Developing specific goals and plans to prioritize, organize, and accomplish your work.

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Establishing and Maintaining Interpersonal Relationships:  Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Communicating with Supervisors, Peers, or Subordinates:  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Guiding, Directing, and Motivating Subordinates:  Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

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Resolving Conflicts and Negotiating with Others:  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Getting Information:  Observing, receiving, and otherwise obtaining information from all relevant sources.

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Coaching and Developing Others:  Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

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Updating and Using Relevant Knowledge:  Keeping up-to-date technically and applying new knowledge to your job.

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Coordinating the Work and Activities of Others:  Getting members of a group to work together to accomplish tasks.

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Communicating with Persons Outside Organization:  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.


Further Informationheader image

A detailed description of this occupation can be found on a number of online databases. Follow the link(s) below to access this information:

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Go..   Front Office Manager - from:  icould [UK] Video


Job Search


Career Guidance

This occupation is popular with people who have the following career interests...

Administrative  Enterprising  Social 

...and for people who like working in the following Career Sectors:

Clerical & Administration
Business Organisation & Business Management

Course suggestions from Qualifax - the National Learners Database
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CAO Course suggestions
If you are interested in this occupation, then the following CAO / HETAC courses may also be of interest. Note that these course suggestions are not intended to indicate that they lead directly to this occupation, only that they are related in some way and may be worth exploring.
Courses found: 199
Accounting and Finance
IT Blanchardstown
Advanced Business
Tralee IT
Arts (subject option: Business)
NUI Maynooth
Business
Galway-Mayo IT
Business
IBAT College. Dublin
Business
American College
Business
IT Sligo
Business
IT Sligo
Business
Galway-Mayo IT
Business
Tralee IT
Business
IT Sligo
Business
Letterkenny IT
Business
Griffith College. Dublin
Business
Griffith College. Cork
Business
Griffith College. Dublin
Business
Cavan Institute
Business
IBAT College. Dublin
Business
Col. of Humanities & App. Sc.s
Business
IT Blanchardstown
Business
IT Blanchardstown
Business
Col. of Humanities & App. Sc.s
Business
Athlone IT
Business
Griffith College. Limerick
Business
Griffith College. Cork
Business
Col. of Humanities & App. Sc.s
Business
Athlone IT
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NCI
Business & Marketing
Limerick City College
Business (Accounting & Administration)
Letterkenny IT
Business (Castlebar)
Galway-Mayo IT
Business (Clonmel)
Limerick IT
Business (Clonmel)
Limerick IT
Business (Entrepreneurship)
Limerick IT
Business (Psychology)
Dublin Business School
Business (Sport and Recreation)
Athlone IT
Business (Thurles)
Limerick IT
Business (Thurles)
Limerick IT
Business (Thurles) - Discontinued
Limerick IT
Business (Wexford)
IT Carlow
Business (Wexford)
IT Carlow
Business (with French)
Waterford IT
Business - Accounting
Letterkenny IT
Business - Cancelled
IBAT College. Dublin
Business - Cancelled
IBAT College. Dublin
Business - Cancelled
IBAT College. Dublin
Business - Common Entry
IT Blanchardstown
Business - Management
Letterkenny IT
Business - Management
IT Carlow
Business - Marketing
Letterkenny IT
Business - Office Management
IT Carlow
Business - Office Management (Wexford) - Cancelled
IT Carlow
Business Administration
Cork Institute of Technology
Business Administration - BBA
Eden College
Business and Information Technology
IT Blanchardstown
Business and Information Technology
IT Blanchardstown
Business and Law
Griffith College. Cork
Business and Law
DIT
Business and Law
Griffith College. Dublin
Business and Management
Limerick City College
Business and Management
NUI Maynooth
Business and Management
DIT
Business Computing
DIT
Business in Computer Applications (Mayo)
Galway-Mayo IT
Business in Management
Grafton College
Business in Office Administration
IT Sligo
Business in Office Management
Cavan Institute
Business Information Systems
Cork Institute of Technology
Business Information Systems
Dublin Business School
Business Information Systems
UCC (NUI)
Business Management
Dublin Business School
Business Management
Limerick City College
Business Management
DIT
Business Management
Limerick City College
Business Management
Eden College
Business Management - Accounting
Dublin Business School
Business Management - Marketing
Dublin Business School
Business Management - Project Management
Dublin Business School
Business Psychology
Athlone IT
Business Studies
IT Carlow
Business Studies
DIT
Business Studies
Dundalk IT
Business Studies
Cork Institute of Technology
Business Studies
DCU
Business Studies
Waterford IT
Business Studies
Griffith College. Limerick
Business Studies
Griffith College. Limerick
Business Studies
Independent Colleges
Business Studies
ICD Business School
Business Studies
Dublin Business School
Business Studies
Griffith College. Dublin
Business Studies
Dublin Business School
Business Studies
University of Limerick
Business Studies
Griffith College. Cork
Business Studies
Tralee IT
Business Studies
Griffith College. Limerick
Business Studies
Griffith College. Limerick
Business Studies (Human Resource Management)
Dublin Business School
Business Studies (Law)
Dublin Business School
Business Studies (Wexford)
IT Carlow
Business Studies (with German)
Waterford IT
Business Studies (with Work Placement)
Dublin Business School
Business Studies - Discontinued
Tralee IT
Business Studies - Entrepreneurship
Dun Laoghaire IADT
Business Studies and Polish
TCD
Business Studies with a Modern Language (French)
University of Limerick
Business Studies with a Modern Language (Japanese)
University of Limerick
Business Studies with Intensive English Language Preparation
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Business Studies with Tourism Management
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Col. of Humanities & App. Sc.s
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Waterford IT
Business with Irish
Waterford IT
Business with Irish/French/Spanish/German
Letterkenny IT
Business with Law
IT Carlow
Chinese and International Business
DIT
Commerce
UCD (NUI)
Commerce
NUI Galway
Commerce (Gaeilge)
NUI Galway
Commerce (International) With French
UCC (NUI)
Commerce (International) With German
UCC (NUI)
Commerce (w/ Hotel Management)
Shannon College
Commercial Management
Independent Colleges
Computing for Business
Athlone IT
Entrepreneurship
NUI Maynooth
Event Management
American College
Global Business (France)
DCU
Global Business (Germany)
DCU
Global Business (Spain)
DCU
Global Business (USA)
DCU
Gnů agus Gaeilge (Business & Irish)
DCU
Health and Safety Systems
NUI Galway
Human Resource Management
DIT
International Business
Tralee IT
International Business
Tralee IT
International Business
IT Blanchardstown
International Business
American College
International Business
IT Blanchardstown
International Business and Languages - (French)
DIT
International Business and Languages - (German)
DIT
International Business and Languages - (Italian)
DIT
International Business and Languages - (Spanish)
DIT
International Hospitality Management
Griffith College. Limerick
International Hospitality Management
Griffith College. Dublin
International Hospitality Management
Griffith College. Dublin
International Insurance and European Studies
University of Limerick
International Relations
DCU
Logistics & Supply Chain Management
DIT
Management
IT Tallaght
Management
IT Tallaght
Management & Leadership
Griffith College. Limerick
Occupational Safety & Health
IT Sligo
Office Management
Athlone IT
Politics & Public Administration
University of Limerick
Recreation and Leisure Management
Cork Institute of Technology
Technology Management
University of Limerick
Business (City Centre)
IBAT College. Dublin
Business - Human Resource Management
IT Carlow
Business Administration
IT Tallaght
Business and Accounting
NUI Maynooth
Business and Management
Dundalk IT
Business Studies
Independent Colleges
Business Studies - Entrepreneurship & Management
Dun Laoghaire IADT
Event Management
DIT
International Business and Languages (English)
DIT
Law and Business
NUI Maynooth
Business Information Systems
Dublin Business School
Management of Business Information
Limerick City College
Occupational Safety and Health
IT Sligo
Construction Management in Refurbishment and Maintenance at Castlebar
Galway-Mayo IT
B.A. in Education Business Studies and Accounting
St. Patrick's College, Thurles
Human Resource Management
Limerick City College
Human Resource Management
Galway-Mayo IT
Human Resource Management
NCI
Human Resource Management
Limerick City College
Business in Information Technology
Dublin Business School
Business Information Systems
NCI
Administration and Information Systems
Galway-Mayo IT
Administration and IT
Letterkenny IT
Business
Dublin Business School
Business
Grafton College
Business
IT Blanchardstown
Business
NCI
Business
Waterford IT
Business Options
IT Carlow
Business Studies
Dorset College
Business Studies
Dorset College
Business Studies (Office Information Systems)
Tralee IT
Business with Office Technologies (Clonmel) - Discontinued
Limerick IT
Hotel Administration
Letterkenny IT
Hotel Front Office Management
Limerick IT
Office Administration
Griffith College. Cork
Office Administration
Griffith College. Limerick
Legal Studies
Dublin Business School
Legal Studies
Griffith College. Cork
Legal Studies
Griffith College. Limerick
Legal Studies
Dublin Business School
Legal Studies
Griffith College. Dublin
Accounting Technician
Athlone IT
Business in Accounting
Grafton College
Business in Accounting
Dublin Business School