Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Chris Bell from Lidl to give some advice for people considering this job:

 

Chris Bell

Operations Manager

Lidl

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  Chris Bell
People management experience and understanding is vital, the ability to get the best out of those around will always make you successful. A degree is needed to be considered for this job as an entry point, but for those without a degree, Lidl has an excellent record on internal promotion. I started as a deputy store manager with 2 years management experience from a previous employer and worked my way to this position over 5 years. An interest in supply chain management and personnel management are essential to perform at the highest levels in retail. Flexibility, commitment, determination, maturity and good communication skills are required for this position. Enthusiasm for the role is often overlooked as a factor in success. I find that those who love their work really do succeed more often.
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Social 
The Social person's interests focus on some aspect of those people in their environment. In all cases the social person enjoys the personal contact of other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people, and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
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Personal Skills


Personal Skills

Personal skills are those concerned with how people manage and express themselves. They are revealed in those attitudes and behaviours people bring to their work, study and daily activities.

Personal management skills include:

  • positive attitudes and behaviours (e.g. taking initiative and doing your fair share of the work)
  • strong sense of responsibility (e.g. setting goals and priorities; fulfills obligations; can be relied upon)
  • adaptability (e.g. carrying out multiple tasks or projects; being innovative and resourceful; being open and responsive to change)
  • an interest in lifelong learning

People with well developed Personal skills are easier to work with and contribute towards a productive and effecient environment. Consider the following:

With whom would you rather work?

 Someone Who:

 Someone Who:

  • deals honestly with you; says directly what s/he thinks or feels and listens to what you have to say
  • says one thing to your face and another behind your back
  • behaves in a consistent manner; can be relied upon to be courteous and professional
  • is moody and withdrawn one day and cheerful and friendly the next
  • is able to balance her/his personal and work life
  • is a workaholic , unable to care or talk about anything except work
  • is open to your feedback, makes sure s/he understands and works with you to try to resolve the problem
  • gets defensive if you try to give her/him feedback, dismisses what you have to say, and refuses to acknowledge that there is a problem
  • is flexible and willing to adapt or make changes for the good of the team or organization
  • refuses to consider change; sticks rigidly to the established routines, rules and expectations
  • is accountable for her/his actions; admits to having made a mistake
  • blames others for or covers up her/his mistakes
  • recognises your contributions and strengths, both privately and in the group
  • mentions only your weaknesses and problems, both privately and in the group
  • encourages you, listens to, supports and builds on your ideas
  • finds fault with all your suggestions, explaining why they won’t work

Examples of Personal Skills:

Learning skills Seeks and willingly takes opportunities to learn. Shows interest in personal learning and development. Looks for feedback to improve understanding.
Adaptability Adapts easily to new challenges and shows openness to new ways of doing things.
Effective at changing plans or actions to deal with changing situations.
Goal setting Shows the ability to make a decision about what is wanted, and determine when it is to be achieved. Stays committed to the goal, and deals with setbacks realistically.
Initiative Demonstrates ability to take the initiative in a situation. Shows inclination to find opportunities to make decisions or influence events.
Independence Able to perform tasks effectively with minimum help or approval, or without direct supervision.
Motivation Shows the drive to succeed and excel at tasks. Shows confidence in abilities and expects to succeed at all tasks agreed on.
Dependability Is reliable, responsible and dependable in fulfilling duties. Carefully checks work to ensure all details have been considered.
Professionalism Remains calm and self-controlled under stressful situations. Works to deliver the best interests of the organisation at all times, and maintains appropriate dress code.
Your Career Skills distinguish you from others more than you might think!
Where do I start?
You can use the exercise on this downloadable worksheet to discover the most sought after skills needed to get jobs in the modern workplace. By rating yourself on these skills, you can see where your strengths and weaknesses may lie. Then, you can look for opportunities to develop and practice your underdeveloped skills.

Download:
Worksheet - Career Skills Self-Assessment
[pdf - 540Kb, 4 pages]
Download Self-Assement Worksheet