Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Mary Ita Heffernan from Health Service Executive to give some advice for people considering this job:


Mary Ita Heffernan

Social Worker

Health Service Executive

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  Mary Ita Heffernan

Whilst in secondary school, I changed my mind many a time regarding the career path I wanted to pursue! I always knew that I wanted to work with people but was unsure about the profession which would most suit my interests and skills in this regard.

While in school, I definitely found that being unsure about the type or area of work you want to pursue is a very difficult and confusing position to be in, especially given the array of career choices now available and the pressure one feels in trying to make one’s mind up.

To this end, I would strongly advise anybody in this position to research courses and job descriptions well in order to make the most informed decision possible at that time in your life. 

I recommend one tries to gain as much work experience as possible as it will provide you with valuable insight into your skills, ability, likes/dislikes for certain areas of employment!!!!

Also I would research the courses and job areas as much as possible so that you can make an informed decision regarding your choices. If you can't gain enough information in school, contact the college directly or arrange to talk to somebody who facilitates the course. In particular, it would be really valuable to talk to somebody in the profession to gain a realistic and practical insight into the job.


Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and like commerce, trade and making deals. Some are drawn to sales and marketing occupations. Many will eventually end up owning their own business, or managing a section in larger organisations. They tend to be very goal-oriented, and work best when focused on a target. Some have an entrepreneurial inclination.
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Course Details

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Computing in Information Technology Support

Ed Zone

Certificates at this level are typically awarded for two years of full-time study after the leaving certificate or equivalent. Skills developed are mostly technical and vocationally specific, i.e. are focused on a specific career sector. National apprenticeships programmes are included in thhis level.

Awards at this level recognised by the National Framework of Qualifications may lead to 3rd level progression opportunities.

Employment Opportunities
Qualifications at this level prepare for occupations that involve using the skills and knowledge learned alongside existing workers in 'real world' environments.  Examples include restaurant managers, electricians, engineering technicians, legal secretaries, hairdressers, and web developers.

Level on the National Framework of Qualifications
2 years
Duration of course
Druation goes here.....

2016 Points

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Summary... header image

The primary focus of this course is on developing your technical and practical skills with computers and with the basics to allow you to work as part of a team in a support capacity in maintaining ICT infrastructure in an organisation.

Course Details header image

From College Website...
D-327 - Computing in Information Technology Support
Tralee IT

From Qualifax...
D-327 - Computing in Information Technology Support
Qualifax - The National Courses Database
DISCLAIMER: These links are to official sources of information for this course - we accept no responsibility for the information on them.

Entry Requirementsheader image

To view the Leaving Certificate minimum entry requirements for this course, Click Here [Source: Qualifax]

To view Mature Entry requirements, or alternative requirements, please visit Qualifax or the Colleges' website from the links available in the Course Details section above.

QQI FET/FETAC Links header image

This course does not appear to accept applicants with Further Education and Training (FET) awards. Please check with the college directly - sometimes this data is not published openly, or special arrangements may be available.

Career Progression header image

. The course provides a pathway to careers in computer services management, whilst graduates from the Higher Certificate have found opportunities such as:
• network technicians and administrators;
• computer repairs and sales;
• help-desk support;
• self-employed technical contractors;
• database administrators;
• web developers and web management.

Related Coursesheader image

The following course suggestions also prepare for work in this Career Sector, and may suit people with similar Career Interests. They are from colleges in the same region, and might also be worth exploring. You can sort the list by Title or College by clicking on the column headings. You can Tag any of these courses from within the individual course pages.

Course Title College
Game Art and Design (Clonmel) Limerick IT 
Applied Computing Waterford IT 
Business Information Systems UCC (NUI) 
Mobile Communications and Security University of Limerick 
IT Management Cork Institute of Technology 
Computing Science Griffith College. Cork 
Computer Games Development University of Limerick 
Web Development Cork Institute of Technology 
Management of Information Systems Limerick City College 
Internet Systems Development Limerick IT 
Computing Limerick IT 
Arts - Computer Science UCC (NUI) 
Entertainment Systems Waterford IT 
Digital Animation Production (Clonmel) Limerick IT 
Software Systems Development Waterford IT 
Computing - Games Design and Development (Thurles) Limerick IT 
Computing with Games Development Tralee IT 
Computing with Media Development Tralee IT 
Computing Griffith College. Limerick 
Computing Technologies (Common Entry) University of Limerick 
Computing Griffith College. Limerick 
Business Technology Limerick IT 
Computer Science UCC (NUI) 
Information Systems Management Tralee IT 
Computing in Information Technology Support Tralee IT 
Computing Cork Institute of Technology 
Creative Multimedia (Clonmel) Limerick IT 
Internet Systems Development Limerick IT 
Software Development Cork Institute of Technology 
Business Computing Limerick IT 
Software Development Limerick IT 
Software Development and Computer Networking Cork Institute of Technology 
Computer Networks and Systems Management Limerick IT 
Information Technology Cork Institute of Technology 
Internet of Things Waterford IT 
Computing with Software Development Tralee IT 
Computing (Thurles) Limerick IT 
Computer Systems University of Limerick 
Computing with Software Development Tralee IT 
Computing with Games Development Tralee IT 
Electronic and Computer Engineering University of Limerick 
Computing with Media Development Tralee IT 
Business Studies (Office Information Systems) Tralee IT 
Electronic Engineering Cork Institute of Technology 
Information Technology Waterford IT 
Arts - Mathematics UCC (NUI) 
Mathematical Sciences UCC (NUI) 
Arts - Applied Mathematics UCC (NUI) 
Mathematics and Physics University of Limerick 
Mathematical Sciences University of Limerick 
Applied Physics University of Limerick 
Computer Forensics & Security Waterford IT