Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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Creative?
Creative 
Creative people are drawn to careers and activities that enable them to take responsibility for the design, layout or sensory impact of something (visual, auditory etc). They may be drawn towards the traditional artistic pursuits such as painting, sculpture, singing, or music. Or they may show more interest in design, such as architecture, animation, or craft areas, such as pottery and ceramics.

Creative people use their personal understanding of people and the world they live in to guide their work. Creative people like to work in unstructured workplaces, enjoy taking risks and prefer a minimum of routine.
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Course Information

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Whitehall College of Further Education

Social & Community Development


Course Code(s):  CSSXX
QQI Award Code: 
Award:  National Framework of Qualifications level

 
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Description...

 

What you will Study...
These are the main subject modules available in this course. Note: Colleges may add/remove modules to keep the course updated and to meet demands.

 

Important: Almost all PLC courses have a Work Experience module, which requires students to find their own placement in an area directly related to their course.

 

Further Research...

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Course Details - from College Website
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Course Details - from Qualifax
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Related Career Sectors...
This course prepares people for careers typically found in the sectors below. You can explore information relating to these sectors by clicking on the titles below.
Security, Defence & Law Enforcement
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