Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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Social?
Social 
The Social person's interests focus on some aspect of those people in their environment. In all cases the social person enjoys the personal contact of other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people, and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
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Course Information

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Colaiste Stiofain Naofa CFE

Digital Business


Code:  5M2012
Award:  National Framework of Qualifications level

 
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Further Information...

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Course Details - from College Website
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Course Details - from Qualifax
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More Course Suggestions...
The following courses are related to the course above and are from colleges in the same region. These might be worth exploring further. You can sort the list by Title or College by clicking on the column headings.
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Sample Careers...
If you are interested in this course, then some of these occupations may be of interest. These suggestions are related by Career Sector and Career Interests, and may be worth exploring.
Builders' Merchant   Data Steward / Data Manager  
Accounts Team Leader   Data Protection Officer  
Business Analyst   Chartered Secretary  
Business Consultant   Health & Safety Officer  
Management Associate   Company Secretary  
Manager - General   Business Adviser  
Financial Trader   Arts agent/promoter  
Management Consultant   Managing Director  
Financial Adviser   Data Scientist  
Economist / Economist EU   Change Manager  
Psychologist - Occupational   Operations Research Analyst  
Human Resources Assistant - EU   Information Architect - IT  
IT Consultant   Information Systems Manager  
Search Engine Optimisation (SEO) Specialist   Data Analyst  
Big Data Specialists   Computer Systems Analyst  
Data Change Agent   Data Virtualisation / Cloud Specialist  
Secretary   Front Office Junior Manager  
Payroll Manager   Personal Assistant  
School Principal   Music Manager  
Bank / Financial Manager    Recruitment Team Leader  
Risk Analyst   Travel Agency Manager  
Area Sales Manager   Retail Manager  
Distribution Manager   Taxation Consultant  
Accounts Assistant   Management Accountant  
Accountant    

Related Career Sectors...
This course prepares people for careers typically found in the sectors below. You can explore information relating to these sectors by clicking on the titles below.
Business Organisation & Business Management
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Progression Routes

(Higher Education Links Scheme)

This course leads to a QQI Major Award, and provides progression opportunities to a number of Higher Education courses, including those in the CAO.

To view CAO courses to which any Major Award (including this one) provides a possible Progression route, click below:

CAO with any QQI Major Award

To view additional CAO courses which this specific course may lead to, click on the Award Code below:

Old Code

New Code

AFURX 

5M2012