Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Alan O'Neill from Bord Iascaigh Mhara to give some advice for people considering this job:

 

Alan O'Neill

Fisherman

Bord Iascaigh Mhara

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  Alan O'Neill
Some may think that you can go untrained into fishing. The best advice I would give people considering fishing as a profession is to get training. Fishing is an all encompassing career - when you need to go fishing, the rest of your life goes on hold unfortunately. It is very unpredictabe because you could be fishing non stop for three weeks and tied up for two.
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Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and like commerce, trade and making deals. Some are drawn to sales and marketing occupations. Many will eventually end up owning their own business, or managing a section in larger organisations. They tend to be very goal-oriented, and work best when focused on a target. Some have an entrepreneurial inclination.
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Course Information

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Cavan Institute

Cavan Institute


 

Reception and Frontline Office Management


Course Code:  5M1997 CI061BR
Award Code(s):  5M1997
Award:  National Framework of Qualifications level

 
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Description...
This course is designed to provide students with a broad and balanced skills base to enable them to work in an administrative area in any business sector. First impressions and perception are very important concepts in business. Front office specialists and receptionists are the first line of contact for the organisation and convey the business ethos to customers.

Students will develop additional skills tailored for the front office including modern telephone techniques, listening skills, dealing with complaints, keyboard techniques and software applications. Developing a professional image and role play feature strongly in this course. These specialist modules will complement the core modules in the course and prepare students for employment as a receptionist or front office specialist.

 

What you will Study...
These are the main subject modules available in this course. Note: Colleges may add/remove modules to keep the course updated and to meet demands.

Information and Administration
Word Processing
Customer Service
Communications
Database Methods
Text Production
Spreadsheet Methods
Desktop Publishing
Work Experience
Reception and Frontline Office Skills

 

Important: Almost all PLC courses have a Work Experience module, which requires students to find their own placement in an area directly related to their course.

 

Further Research...

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Course Details - from College Website
Colleges often have information about the course on their own website, along with other useful information relating to the college. (Note: Not always available).
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Course Details - from Qualifax
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More Course Suggestions...
The following courses are related to the course above and are from colleges in the same region. These might be worth exploring further. You can sort the list by Title or College by clicking on the column headings.
Course Title College
Business Administration Cavan Institute 
Business Studies Cavan Institute 
Essential IT Skills for the Modern Office Cavan Institute 
Executive Personal Assistant Cavan Institute 

Sample Careers...
If you are interested in this course, then some of these occupations may be of interest. These suggestions are related by Career Sector and Career Interests, and may be worth exploring.
Brand Manager - Marketing   Social Media Specialist  
Builders' Merchant   Business Consultant  
Chartered Secretary   Health & Safety Officer  
Data Protection Officer   Data Steward / Data Manager  
Business Analyst   Accounts Team Leader  
Manager - General   Management Associate  
Recruitment Consultant   Financial Trader  
Company Secretary   Charity Officer  
Business Adviser   Project Manager  
Arts agent/promoter   Financial Adviser  
Hotel - General Manager   Industrial Relations Officer  
Managing Director   Operations Research Analyst  
Equality Officer   Human Resources Business Partner / HRBP  
Personnel Manager    Occupational Hygienist  
HR Director - Human Resources   Personnel Officer  
Hospitality Management   Human Resources / Personnel Manager  
Staff Relations Official   Human Resources Assistant - EU  
Information Architect - IT   Information Systems Manager  
Data Analyst   Search Engine Optimisation (SEO) Specialist  
Big Data Specialist   Computer Systems Analyst  
Data Change Agent   Personal Assistant  
Secretary   Front Office Junior Manager  
Payroll Manager   School Principal  
Staff Trainer   Music Manager  
Bank / Financial Manager    Recruitment Team Leader  
Travel Agency Manager   Procurement Officer / Buyer  
Department Manager   Area Sales Manager  
Call Centre Manager   Retail Manager  
Distribution Manager   Accountant  
Taxation Consultant   Management Accountant  
Accounts Assistant    

Related Career Sectors...
This course prepares people for careers typically found in the sectors below. You can explore information relating to these sectors by clicking on the titles below.
Business Organisation & Business Management
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Progression Routes

(Higher Education Links Scheme)

This course leads to a QQI Major Award, and provides progression opportunities to a number of Higher Education courses, including those in the CAO.

To view CAO courses to which any Major Award (including this one) provides a possible Progression route, click below:

CAO with any QQI Major Award

To view additional CAO courses which this specific course may lead to, click on the Award Code below:

Old Code

New Code

BBSSX 

5M1997