Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Lorraine O'Leary from Lidl to give some advice for people considering this job:

 

Lorraine O'Leary

IT Support

Lidl

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  Lorraine O'Leary

In order to survive in this job you need to be flexible and patient. Technology is unpredictable and sometimes you need to make sacrifices on your personal time to get the job done well.

I think you need to love IT to work in IT as sometimes things need to be checked two or three times before they are implemented. Someone who can think logically would suit IT. You need to be able to take a step back and identify the common denominator before you can get to the root cause of the problem.

I would recommend doing a short course in IT before totally committing to a 4 /5 year degree. I know many people who started in my course in college but dropped out after a year or two as they decided IT was not for them. Many people think the role of IT is to sit in front of a PC all day but this is far from the turth.

There are many different roles within the IT Sector for example software developer, application developer, programmer.... Personally I like support because I can quantify my work for the day by the amount of issues I get resolved.

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Course Information
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O'Fiaich Institute

Engineering Studies


Code:  CENGT OFES
Award:  National Framework of Qualifications level

 
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Further Information...
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Sample Careers...
The following occupations are related to the area of study for this course. Click on the occupations to explore further.
Naval Architect   Computer Systems Technician  
Engineer - Software   Engineer - Computer Hardware  
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Engineer - Mechatronics   Engineer - Electrical Control  
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Materials Scientist / Technologist   Engineer - Energy  
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Fitter - Plant Machinery   Telecommunications Technician  
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Engineering Technician - Electronics   Engineer - Automotive  
Auto Electrician   Electronics Service Engineer  
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Engineer - Design & Development   Domestic Appliance Service Technician  
Office Equipment Service Technician   Technical Service Agent  
Engineering Technician - Electrical    Packer - Heavy Goods  
Patternmaker   Engineer - Yield Analysis  
Engineering Machine Operator   Colour Technician, Textiles  
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Plastics Process Worker   Mechanical Engineering Draughtsperson  
Presser - Clothes   Engineering Craft Machinist  
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Mechanic   Engineering Technician - Mechanical   
Horologist   Brewery Worker  
Bottling Worker   Motor Vehicle Technician  
Light Industry Assembler   Roustabout - Roughneck  
Machinist - Manufacturing   Polymer Technician  
Locksmith   Broadcasting Engineer  
Engineer - Marine    

Related Career Sectors...
This course prepares people for careers typically found in the sectors below. You can explore information relating to these sectors by clicking on the titles below.
Electrical & Electronic Engineering
Mechanical Engineering & Manufacturing
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FETAC Progression routes to Higher Education. 1 Route(s)
This course leads to a FETAC Major Award, and provides progression opportunities to a number of Higher Education courses, including those in the CAO. To view CAO courses to which any Major Award (including this one) provides a possible Progression route, click below:

CAO with any FETAC Major Award

To view CAO courses which this specific course may lead to, click on the Award Code below:

5M2061

To calculate FETAC Points based on your FETAC results click on the calculator below:

FETAC Calculator