Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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Creative?
Creative 
Creative people are drawn to careers and activities that enable them to take responsibility for the design, layout or sensory impact of something (visual, auditory etc). They may be drawn towards the traditional artistic pursuits such as painting, sculpture, singing, or music. Or they may show more interest in design, such as architecture, animation, or craft areas, such as pottery and ceramics.

Creative people use their personal understanding of people and the world they live in to guide their work. Creative people like to work in unstructured workplaces, enjoy taking risks and prefer a minimum of routine.
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What do todays workers say about the subjects they chose when they did their Leaving Cert (or equivalent exam)?

Select workers from the list of Career Interviews to read what each person answered to the question "What subjects did you take in school and how have these influenced your career path?"

Elaine Dillon, STEPS


The subjects I took in school were: English, Irish, Maths, Physics, Music, Social and Scientific, History and  French. Having not realised until late in 5th year that I wanted to study engineering in college, I then took physics as an 8th subject at the minimum required pass level. As I had an interest in engineering and the right mindset, the pass physics course was relatively straight forward. As my wise physics teacher advised me, if I didn't enjoy the physics course I most likely would not enjoy engineering.

In hindsight, I should have chosen a science subject as part of my core subjects - all students should. But sometimes school timetables can simply not facilitate everybody's preferences and choices must be made - the important thing is to choose the subjects that are right for you. It is also important to note that it is not essential to have either science subjects or honours maths to achieve a degree in engineering. There are many routes of entry to suit all levels and skills. However, the important thing is to have an interest and enjoyment of these subjects in order to become a good engineer.