Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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Investigative?
Investigative 
The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with clever technology. They will often follow the latest developments in their chosen field, and prefer mentally stimulating environments.
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What do todays workers say about the subjects they chose when they did their Leaving Cert (or equivalent exam)?

Select workers from the list of Career Interviews to read what each person answered to the question "What subjects did you take in school and how have these influenced your career path?"

Lisa Kelly, Health Service Executive


For my Leaving Cert I studied Biology, Chemistry, Economics and French along with the other core subjects. Biology and English had the most relevance to my future studies.