A hundred new jobs are to be generated in Co Waterford over a three year period by US publishing group Agora Publishing.
Agora Publishing, is a group of global publishing companies with offices in over a dozen countries, is expanding its operations in the region. It is creating a multilingual contact technology services centre in Waterford to provide application support, web and mobile application development services to the Agora group of companies
The contact centre will provide multilingual customer support via phone, electronic correspondence and click-to-chat to Agora's international and US affiliates' clients.
33 people are presently employed by International Living Publishing Ltd. at Elysium House in Waterford city. The companies have chosen to locate their centralised operations in Portlaw where they acquired a period building which is currently under renovation.
The new companies will recruit for roles across two divisions: Emerald Contact Centre and Agora Publishing Services Ireland Ltd.
Emerald Contact Centre
- Customer Service and Sales Specialists
- Reporting Analysts
- Quality Assurance Analysts
Agora Publishing Services Ireland
- Application Support Specialists
- Database Administrator
- Project Management
- Software Engineer/Web application developer
- Mobile application developer
- E-commerce developer
- Junior web developer/Analyst
|Applicants can apply through www.agorajobs.ie Click Here
The Agora companies are a global publishing group with 60 subsidiary and affiliated companies which publish highly specialised information by way of advisory newsletters, websites and books on a range of topics including retirement, wealth management, equity investments, health, travel and finance.
The Agora companies publish more than 300 books and 120 newsletters with over 1 million readers globally.
Publications are translated into several languages including French, Spanish, German and Italian. The company also host seminars and conferences.
The Agora companies’ subsidiary operations have offices in London, Paris, Bonn, Melbourne, Johannesburg, Buenos Aires, Sao Paolo and Mumbai as well as Waterford.
The companies, which located their lifestyle publishing operation International Living to Waterford in 1998, are to establish a multilingual contact centre and a technology services centre in Waterford, adding 100 new jobs over three years. The contact centre will provide multilingual customer support via phone, electronic correspondence and click to chat to Agora’s international and US affiliates’ clients.
The technology services group is being set up to provide application support, web and mobile application development services to the Agora group of companies.
A capital investment of some €4.4M is being made in the project, with the aim of the works being completed by mid 2016. All three companies will relocate to Portlaw at that time. In the interim, the new companies will locate in temporary office space in Waterford city.
The project is being supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.
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Source: IDA Ireland Press Release
The CareersPortal Team