Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Michelle Ryan from Failte Ireland to give some advice for people considering this job:


Michelle Ryan

Corporate Sales Manager

Failte Ireland

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  Michelle Ryan
Firstly it is very important that you get a third level education as this is a requirement in most hotels for a job in sales. This is the most important step in working in hotel sales. You should gain as much experience within the industry which I found very beneficial.

Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and like commerce, trade and making deals. Some are drawn to sales and marketing occupations. Many will eventually end up owning their own business, or managing a section in larger organisations. They tend to be very goal-oriented, and work best when focused on a target. Some have an entrepreneurial inclination.
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CAO Change of Mind Opens Tuesday 5th May

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CAO Change of Mind Opens Tuesday 5th May

Friday, May 01, 2015 

CAO Change of Mind Opens Tuesday 5th May

The CAO Change of Mind facility opens on Tuesday 5th May 2015.

CAO applicants wishing to make changes to their course choices can do so from noon on the 5th May using the online ‘Change of Mind’ facility.

The CAO ‘Change of Mind’ facility can be accessed via the ‘My Application’ tab at and is available up to 1st July at 5:15pm.


Certain categories of applicant may experience restrictions - for example mature applicants - due to the assessment processes that apply to them.

In general, restricted courses cannot be added at this point in the application process. However, applicants who have applied by the 1st February deadline for a restricted course with an identical assessment procedure may be permitted to introduce a restricted course to their application.

Think Carefully

Speaking about the Change of Mind process, CAO General Manager Joe O’Grady suggested applicants should think carefully about any changes that they make.

“The Change of Mind facility is available up to 1st July at 5:15pm, and applicants should use this time to thoroughly research courses, taking special care when checking the minimum entry requirements and course content.

“Applicants need to be careful not to make last minute changes to an application based on assumptions about what the points will be, or how well they feel that they have done in their exams. The best advice that we can give applicants is to place their course choices in genuine order of preference. “CAO applicants should take care when entering their course codes and make sure to check that courses are listed in the correct order by logging in using the ‘My Application’ facility before the ‘Change of Mind’ deadline” he added.

When logging in to make changes, applicants will see their existing Level 8 or Level 7/6 list and a ‘New courses’ list. If an applicant chooses to add, remove or change the order of their courses on either list they must insert all course codes in the correct order on the new list.

CAO Change of Mind Video Guide

More Information

For more information about the ‘Change of Mind’ process and the restrictions that apply visit the CAO website or view the CAO handbook.

A video guide and dedicated ‘Change of Mind’ section of the website can be accessed via the ‘Student Resources’ page on the CAO Website.

The CareersPortal Team