Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Steven Kilgannon from An Garda Síochána to give some advice for people considering this job:

 

Steven Kilgannon

Garda Trainee

An Garda Síochána

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  Steven Kilgannon
Do not judge the job by your experience in the college. Join the Garda Reserve to gain experience of the outside world. Be yourself and put in the effort to achieve your goals.
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Realist?
Realist 
Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.

Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.
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Bank of Ireland - Career Videos

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Bank of Ireland 

Bank of Ireland


 
Interviews & Videos
Graduate Trainee
Ciaran O'Loughlin

Ciaran O'Loughlin
Graduate Trainee
Greg Fox

Greg Fox
HR Graduate Trainee
Ciara Elston

Ciara Elston
Internal Auditor
Stephen Landers

Stephen Landers
Contact Centre Agent
Anne Nutley

Anne Nutley
Business Banking Trainee
Michael Coleman

Michael Coleman
Pensions Administrator
Linda Byrnes

Linda Byrnes
Acturial Trainee
Maebh Kennedy

Maebh Kennedy
Graduate Trainee
Ashleigh Hyland

Ashleigh Hyland
Graduate Trainee
Lawrence Tatham

Lawrence Tatham
HR Business Partner
Sarah Lynch

Sarah Lynch
 
Contact Details

Anne Nutley, Contact Centre Agent

Anne Nutley is a Contact Centre Agent  with the Customer Service Desk in Bank of Ireland 365. The team Anne is part of takes calls for the Great Britain branches, handling all types of branch account queries for both Business and Personal customers. While it is a demanding and challenging role, Anne finds it extremely rewarding being in a position to assist people with their banking queries.

We Asked about...
Current Job?
What are the main tasks and responsibilities?
Describe a typical day?
What are the main challenges?
What particular skills do you bring to your workplace?
What's cool?
What's not so cool?
How did you go about getting your current job?
Career Development?
Education and Training?
Personal Qualities?
Advice for Others?