Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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Administrative?
Administrative 
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their best operating under supervisors who give clear guidelines, and performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
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ESB 1
Structural Engineer


Louise Lynch, Structural Engineer

Louise Lynch is a Structural Engineer with ESB International. She did Preliminary Engineering in  DIT Bolton St. (1 yr, Introductory Course) and then went on to do the Honours Degree in Structural Engineering there. She loves the travel associated with her job.  ESB International has work in many locations including South Africa, Spain and Vietnam.

We Asked...
What is your education to date?
Have you undertaken, or do you plan to undertake any further training as part of your job?
What aspects of your education have proven most important for your job?
What subjects did you take in school and how have these influenced your career path?

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