Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with clever technology. They will often follow the latest developments in their chosen field, and prefer mentally stimulating environments.
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UL Psychology and Sociology - Course Description



Courses related to this video..

 

This four year honours degree in Psychology & Sociology provides you with a broad introduction to both disciplines in the first year, followed by coverage of the core areas of Psychology required for accreditation including: social, developmental, personality, biological and cognitive psychology as well as research methods and statistics.

In your final year of study you will specialise in advanced areas of both Psychology and Sociology, in topics including multiculturalism, the media and applied psychology, while undertaking your own independent research project in an area of Psychology. You will also have an opportunity to undertake study abroad as well as work in an area relevant to psychology or sociology during the course of your studies.


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