Careers rarely develop the way we plan them. Our career path often takes many twists and turns, with particular events, choices and people influencing our direction.

We asked Anne Nutley from Bank of Ireland to give some advice for people considering this job:

 

Anne Nutley

Contact Centre Agent

Bank of Ireland

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  Anne Nutley

Anyone considering this job would need to be patient, warm, a good listener and customer focused. However in the long run what you need most of all is common sense.

 

If you are considering returning to the work force don't sell yourself short. Remember all the life experience you have acquired rearing a family and running a household.

 

Believe in yourself and go for it!

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Social?
Social 
The Social person's interests focus on some aspect of those people in their environment. In all cases the social person enjoys the personal contact of other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people, and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
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Job Seekers
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Job Seekers

Job seekers fall into many categories:

  • You may be entering the world of work for the first time
  • You may have many years of work experience under your belt
  • You may be one of thousands of people that have been made redundant or lost their job in the economic downturn or
  • You may want to change career direction, or be simply be looking for a better job

These all are reasons that prompt people to look at the labour market for job opportunities. In the current climate, finding the right job can be a challenging, exciting or even a daunting process, whatever your reason, a range of resources are available to you through CareersPortal.ie, that are designed to assist you in making sound, informed decisions about your career.

Note: Use the links on this page to find the resources you need.

Self-assessment exercises: CareersPortal Career File

The Interest Profiler is a really useful assessment exercise. Completing the exercise will highlight what occupations would be most suited to you. It takes about 15 minutes to complete and will generate an eight page career interest report that is unique for you.

How do I complete the Interest Profiler?

To complete your personal Interest Profiler, start by signing up to CareersPortal.ie and creating your on-line career file. This file can then be accessed from any machine anywhere. It will allow you to save up to 10 documents (e.g. CV, Cover Letter etc.) and complete a Personality Assessment in relation to what careers might suit you. You can also save Occupations of interest to you, details of related PLC and CAO courses that you think you would enjoy and also provides you with access to an array of useful information on study and career skills.

 

 

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