I had been in my previous job for two years and felt it was time to make a change. I contacted a recruitment agency that I had previously worked with and they mentioned this position to me. I was attracted to this, as although I had already been working as a Sales Executive, I felt that I had a lot to learn from The Ritz-Carlton as they are a world renowned company with an amazing history for success.
The interview process for The Ritz-Carlton is different to other positions I had held previously. For this, I had to undergo a Talent Plus interview over the phone. Luckily I did well in this and was offered the position of Catering Sales Executive immediately.
What are the main tasks and responsibilities?
As a Catering Sales Executive I am part of the Sales and Marketing team which is responsible for generating top line revenue for the hotel. I report to the Catering Sales Manager. We look after selling any catering-driven business that takes place in the hotel. This could be anything from a wedding to a gala dinner to a birthday party celebration.
This job is a reactive and pro-active sales position which entails meeting with potential clients and carrying out site inspections for every event. Every event is different and we tailor-make each one to the needs and wishes of our guests, while at the same time focussing on profitability.
What are the main challenges?
At the moment the main challenge is generating enough revenue in order to deliver value for money to our clients while at the same time making a profit and maintaining standards at the Hotel. The economic climate is a very challenging one these days and it has made closing a sale more difficult as disposable income has gone down while the industry has become much more competitive.
We continuously carry out competitor analysis so that we keep abreast of changes in the market place, particularly with regard to pricing. We always ensure that we position The Ritz-Carlton, Powerscourt correctly without compromising the quality or prestige of this global brand. Once we do close a sale and receive a signed contract, there is a great sense of achievement which is always very rewarding.
It is great working in Powerscourt. There is so much history surrounding the estate and it is great to be able to share it with our guests.
The venue is in a great location... no money can pay for those views and I get to see them everyday!!! I have the best drive to work in the world. People pay to drive that driveway. I never take it for granted.
What's not so cool?
To be honest there is very little that I dislike about my job. There is no point working somewhere if you are not happy. I prefer to see things as a challenge or an opportunity as opposed to something I dislike.
What particular skills do you bring to your workplace?
I am a team player and I have been told that my attention to detail and skills at closing a deal are very important and special skills. I am very proud of this.
Describe a typical day?
There is no such thing as a typical day in Catering Sales at The Ritz-Carlton, Powerscourt. Everyday is different and that is what keeps it interesting. One day you could be at your desk answering emails and doing up contracts whereas the next you could be running from appointment to appointment meeting with potential clients. There is always something to do and that is what makes it so interesting and enjoyable.