I have a huge variety in my daily schedule, and for me there is no such thing as a typical day. We have sales world wide, ranging from The United States, Europe, Israel, The Far East, and even Australia. And because of this my day can start and finish at any hour of the day. Sometimes the day can start with a conference call with customer’s in the Far East, followed by another meeting with a European based customer around mid day, and finally an evening call with a customer in for example California.

The variety is huge, and really keeps me on my toes! Activities are constantly being re-scheduled to meet our customer’s requirements, and because we support the customer’s applications, this may oftern require our immediate attention. Sometimes the issue is relatively straight forward and I can answer by a return email. Other times it might involve some laboratory work, and occasionally it is not possible to resolve the issue without travelling to the customer’s location. If this is the case, then we co-ordinate with the customer to arrange flights, transfers, hotel accommodation etc.

I am also responsible for International regulatory issues on our products. These are the requirements for selling electronic goods in some international markets, especially into medical applications. Often this requires co-ordinating with the various international bodies to ensure our product meets the required standards, and includes quarterly visits to our manufacturing facilities in Eastern Europe and the Far East.

In my current role I also am responsible for updating the senior management team on aspects of the groups work. We get together once a month to discuss all aspects of the business, both engineering and commercial. This usually takes place at the start of every month, so some of my time is spent collaborating reports for these meetings. As the electronics industry continues to change, larger companies over the years have reduced their in house power supply experts. Because of this we see a lot of customers who do not understand the intricacies of using a power supply. So some of my time is spent either writing papers for customers or putting together some training material to help them understand the issues as they may arise.

My main task is to deal with any technical issue that arises in the customer’s application. This could be anything from an engineer evaluating our product for the first time or an application failure in a mature design. As issues arise I will assess the workload involved in trying to reach a solution, identify team members, and project manage the event until completion. This also involves agreeing this schedule with the customer, and keeping them up to date with our progress.

I am also responsible for International regulatory issues on our products. These are the requirements for selling electronic goods in some international markets, especially into medical applications. This involves making sure that the files are kept up to date, and addressing any issues that may arise from quarterly inspections by these bodies.

Working with people from all over the globe is really great. You get to see how different people can solve the same problem in many different ways. It’s also a fantastic way to experience different cultures when you get the opportunity to travel to these locations.

Over the last few years I've been lucky enough to travel extensively throughout the States, Europe, Israel, China and Korea, and work with engineers from all of these places. You also get to realise that beneath it all, engineers are the same all over the world. There are technical problems to solve, and we love to solve them!!!

As I have previously mentioned, the year I graduated was a great one for electronic engineering students. All of my graduating class had at least two offers before we had sat our final exams. At the time I had the offer of either taking up a Process Engineering, Software, Test or Hardware Design Engineering position with four different companies.

I picked hardware because that was what I most interested after completing my Electronics degree. I chose a multi-national company, and my advice to any graduate would be to start your career with an international company. Many of these companies will have formal graduate training programs in place, with pre defined career opportunities in place. Learning in a well established, and well structured environment will be crucial to any engineer entering the workforce for the first time.

After 12 months I left this company to work as a test engineer. At the time I didn’t want to commit my career to hardware design. I left on very good terms with the promise that if it didn’t work out I should make contact again. After 12 months I decided that my initial choice was what I wanted to pursue, and I was soon working again at my first company. I was promoted to team leader for a small engineering team, and the opportunity presented itself to pursue a career in management, but I wanted to stick with an engineering role. Eventually I was promoted to a senior design engineering position where I continued to design power supplies up until 2006. This was a very exciting time for me, and professionally my career really advanced.

In 2006 an opportunity arose to join a small Irish company that was moving its headquarters from Dublin to Cork. This company was Excelsys Technologies. The role was to head up the Applications Engineering group. I met with the Managing Director, who had previously headed up European Operations for the first company I had worked for. I also knew some of the other staff, again having previously worked with them. We now have a concentrated group of very experienced engineers, designing some of the highest power density power supplies in our chosen market.