In Summary - Industrial Relations Officer
Industrial Relations Officers typically work in the following Career Sectors:
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The Work - Industrial Relations Officer
Most commonly reported Work Tasks
- Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.
- Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
- Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
- Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.
- Identify alternatives to proposals of unions, employees, companies, or government agencies.
- Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
- Investigate and evaluate union complaints or arguments to determine viability.
- Mediate discussions between employer and employee representatives in attempt to reconcile differences.
- Monitor company or workforce adherence to labor agreements.
- Negotiate collective bargaining agreements.
Interests - Industrial Relations Officer
This occupation is typically suited for people with the following Career Interests:
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.
The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.
Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
To be an Employee Relations officer, you must have excellent communication skills. You must have strong listening skills, and the ability to appreciate other people's points of view. You need to be able to handle difficult situations sensitively, and gain the trust and respect of both parties.
You will encounter challenging situations, so you must patient and able to stay calm under pressure. It is important to remain fair and objective when dealing with disputes, although you also need to be firm if someone's demands are seen as unreasonable. Strong negotiating and mediating skills are essential. Industrial relations officers need tact and diplomacy, and must be approachable.
You need a thorough, methodical and analytical approach to solving problems. You must be capable of leading discussions, and focusing on the key elements of a problem.
A respect for confidentiality is essential, as you will be dealing with sensitive and confidential issues.
Entry Requirements - Industrial Relations Officer
Pay & Salary - Industrial Relations Officer
Salary Range (thousands per year)* 30k - 90k
Industrial Relations Manager: 40 - 90
Industrial Relations Officer: 30 - 60
Employee Relations Manager: 35 - 90
Employee Relations Officer: 35 - 55
Sigmar / CPL / Hudson / Abrivia / Lincoln
Last Updated: February, 2017
* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.
Labour Market Updates - Industrial Relations Officer
Useful Contacts - Industrial Relations Officer
Irish Business & Employers Confederation (IBEC)
Irish Congress of Trade Unions (ICTU)
SIPTU (Services, Industrial, Professional, Technical Union)
Public Appointments Service