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Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Salary Range
€19k - €45k
Career Zone

In Brief...

Assists with the daily operations of recreational facility, ensures safety, encouraging participation, and administering first aid as required.

Knowledge

  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Skills

  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination Adjusting actions in relation to others' actions.
  • Service Orientation Actively looking for ways to help people.
  • Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
  • Speaking Talking to others to convey information effectively.

In Summary - Leisure Centre Assistant

Career Sectors

Leisure Centre Assistants typically work in the following Career Sectors:

Leisure
Leisure, Sport & Fitness
Seasonal Work in Tourism
Tourism & Hospitality
Accommodation
Tourism & Hospitality

Videos & Interviews

Orla Gallagher, Spa Manager

Orla Gallagher works as the Spa Manager for the Sirana Spa located in the Sheraton Hotel in Athlone. She holds a Social Science Degree and has Diplomas in the following areas; Nutrition, Herbal Medicine and Spa Management. She also has an array of complementary health subjects such as Thai Massage, Iridology, Colon Hydrotherapy, Homotoxicology etc. She is also working with the Athlone Institute of Technology in devising the first Spa Management Degree course in Ireland which will be available in September 2009.

Videos on the Web

Further Information

The Work - Leisure Centre Assistant

The Leisure Centre Assistant is normally a front office position. This involves dealing with customers on an on-going basis within a number of different areas in a leisure facility.  
 
Typical duties include:

    • Maintenance of the facility including the safe-storage and handling of chemicals used in cleaning.

 

    • Preparation of the facility for activities including the setting up, taking down and recording of equipment.

 

    • Welcoming and providing information to the customer regarding the facilities and activities available, handling telephone queries, etc.

 

    • Receiving and recording bookings, monitoring and controlling entry, communicating information regarding specific enquiries on goods and services, supervising and encouraging people taking part in various activities and assisting in developing their skills, technique and knowledge.

 

  • Assisting in providing a healthy and safe environment for customers, including hygiene and water testing.

Most commonly reported Work Tasks

  • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
  • Manage the daily operations of recreational facilities.
  • Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
  • Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
  • Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
  • Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
  • Confer with management to discuss and resolve participant complaints.
  • Explain principles, techniques, and safety procedures to participants in recreational activities, and demonstrate use of materials and equipment.
  • Complete and maintain time and attendance forms and inventory lists.
  • Evaluate recreation areas, facilities, and services to determine if they are producing desired results.

Most commonly reported Work Activities

  • Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Performing General Physical Activities Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks.
  • Scheduling Work and Activities Scheduling events, programs, and activities, as well as the work of others.

Interests - Leisure Centre Assistant

This occupation is typically suited for people with the following Career Interests:

Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Qualities

Physical fitness is very important, as the job involves standing for most of the time and moving equipment and furniture that may be heavy. Fitness and stamina are also needed for any active involvement with sports and fitness courses. A keen interest in sport is important.  
 
Common sense, a practical approach, initiative and a sense of responsibility are needed. It is important to be good at working as part of a team. You should be good at explaining things to people, such as the safe use of equipment.

Entry Requirements - Leisure Centre Assistant

Pay & Salary - Leisure Centre Assistant

Salary Range (thousands per year)* €19k - €45k

Spa Manager: 30 - 45
Leisure Club Manager: 24 - 45
Spa/Beauty Therapist: 19 - 26
Fitness/Gym Instructor: 19 - 30

Data Source(s):
RecruitIreland (2014)

Last Updated: July, 2015

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

Labour Market Updates - Leisure Centre Assistant

Useful Contacts - Leisure Centre Assistant

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