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Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Salary Range
€35k - €85k
Career Zone

In Brief...

Computer systems sales managers sell computer hardware and software to commercial customers. They give advice about appropriate equipment.

Knowledge

  • Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and Technology Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

  • Persuasion Persuading others to change their minds or behavior.
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  • Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
  • Speaking Talking to others to convey information effectively.

In Summary - Computer Systems Sales Manager

Career Sectors

Computer Systems Sales Managers typically work in the following Career Sectors:

Customer Support and Telesales
Sales, Retail & Purchasing
Brick and Mortar Stores
Sales, Retail & Purchasing

Videos on the Web

The Work - Computer Systems Sales Manager

Computer systems sales managers are responsible for the sale of computer hardware and software to organisations. They persuade customers that they will benefit from buying new computer systems or adding to the systems that they already have. To do this, sales managers have to understand the customer's organisation. They work out what the customer needs to help their business run smoothly, and then choose a computer system to help them achieve this.  
 
Technical sales managers need to give a lot of information to the customer. For example, they tell them what effect new systems will have on their organisation. They also prepare reports and presentations to persuade managers to buy their products.  
 
When they have made a sale, technical sales managers keep in contact with the customer after the installation of the system, providing technical advice and support in case problems develop. This contact also enables them to find out if the organisation has any further need for their products.

Most commonly reported Work Tasks

  • Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
  • Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, and computer systems.
  • Plan and modify product configurations to meet customer needs.
  • Confer with customers and engineers to assess equipment needs and to determine system requirements.
  • Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
  • Arrange for demonstrations or trial installations of equipment.
  • Create sales or service contracts for products or services.
  • Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
  • Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
  • Research and identify potential customers for products or services.

Most commonly reported Work Activities

  • Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Selling or Influencing Others Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Analyzing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Interests - Computer Systems Sales Manager

This occupation is typically suited for people with the following Career Interests:

Enterprising

Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.

Realist

Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.

Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.

Investigative

The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with sophiscticated technology. These types prefer mentally stimulating environments and often pay close attention to developments in their chosen field.

Qualities

You will need excellent communication skills and listening skills in order to establish exactly what the customer wants. You must be able to describe or explain technical ideas in everyday language. The ability to persuade and negotiate is very important, as are patience and persistence, because some negotiations last several months.  
 
A willingness to learn and develop your knowledge is also important as the technology and computer industry is constantly changing and improving and you will need to keep up-to-date with latest developments.

Entry Requirements - Computer Systems Sales Manager

Pay & Salary - Computer Systems Sales Manager

Salary Range (thousands per year)* €35k - €85k

Data Source(s):
Brightwater / CPL / Hudson

Last Updated: February, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

Labour Market Updates - Computer Systems Sales Manager

While the majority of those employed in this occupation are employed in the wholesale and retail sector, demand, and indeed shortages, primarily relates to those employed in the IT sector, with language skills a key factor.

National Skills Bulletin 2018

Useful Contacts - Computer Systems Sales Manager

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