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Creative

Creative people are drawn to careers and activities that enable them to take responsibility for the design, layout or sensory impact of something (visual, auditory etc). They may be atrracted to the traditional artistic pursuits such as painting, sculpture, singing, or music. Or they may show more interest in design activities, such as architecture, animation, or craft areas, such as pottery and ceramics.

Creative people use their personal understanding of people and the world they live in to guide their work. Creative people like to work in unstructured workplaces, enjoy taking risks and prefer a minimum of routine.

Salary Range
€18k - €30k
Career Zone

In Brief...

Responsible for the security of the collection in a gallery or museum, as well as for the safety of the public and assisting visitors.

Knowledge

  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Communications and Media Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  • Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Skills

  • Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
  • Service Orientation Actively looking for ways to help people.
  • Speaking Talking to others to convey information effectively.
  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination Adjusting actions in relation to others' actions.

In Summary - Attendant - Museum / Art Gallery

Career Sectors

Attendant - Museum / Art Gallery s typically work in the following Career Sectors:

Tourism
Tourism & Hospitality

Videos on the Web

The Work - Attendant - Museum / Art Gallery

Museum/art gallery attendants' duties vary depending on the museum or gallery they work in. Attendants in national museums or galleries, sometimes called warders, normally clean displays, patrol rooms to monitor security, talk to visitors and help curators to set up exhibitions. Independent and privately owned museums and galleries usually have a smaller number of staff members. They may be required to help with a variety of tasks such as issuing entrance tickets, looking after a gift shop and mounting exhibitions.  
 
Many museums are now 'working'. Working museums can be either outdoors or within a special building. They are designed to let people see how objects were used in the past and how people used to live. In some cases, attendants may have to wear a costume from a particular historical period.  
 
National museums and galleries have security equipment and security guards. In many smaller organisations, security is part of the attendant's job.

Most commonly reported Work Tasks

  • Sell and collect admission tickets and passes from patrons at entertainment events.
  • Greet patrons attending entertainment events.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  • Guide patrons to exits or provide other instructions or assistance in case of emergency.
  • Maintain order and ensure adherence to safety rules.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Direct patrons to restrooms, concession stands and telephones.
  • Refuse admittance to undesirable persons or persons without tickets or passes.
  • Settle seating disputes or help solve other customer concerns.
  • Assist patrons in finding seats, lighting the way with flashlights, if necessary.

Most commonly reported Work Activities

  • Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
  • Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Judging the Qualities of Things, Services, or People Assessing the value, importance, or quality of things or people.
  • Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks.
  • Developing and Building Teams Encouraging and building mutual trust, respect, and cooperation among team members.

Interests - Attendant - Museum / Art Gallery

This occupation is typically suited for people with the following Career Interests:

Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Qualities

As a museum/art gallery attendant, you must enjoy meeting and talking to people, and answering their questions. Museum/art gallery attendants must be alert at all times, as many of the objects are valuable and at risk of being stolen.

Entry Requirements - Attendant - Museum / Art Gallery

Pay & Salary - Attendant - Museum / Art Gallery

Salary Range (thousands per year)* €18k - €30k

Data Source(s):
National Museum of Ireland

Last Updated: May, 2019

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

Labour Market Updates - Attendant - Museum / Art Gallery

Useful Contacts - Attendant - Museum / Art Gallery

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