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The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Salary Range
€20k - €49k
Career Zone

In Brief...

The title applies to various roles within charity work. The number of positions and nature of charity officer roles can differ greatly depending on the size of the organisations; some large charities require charity officers specialising in specific areas, for example marketing, fundraising, finance, public relations, or project/volunteer management.

Knowledge

  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

  • Service Orientation Actively looking for ways to help people.
  • Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
  • Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

In Summary - Charity Officer

Career Sectors

Charity Officers typically work in the following Career Sectors:

Volunteering
Community & Voluntary
Advocacy
Community & Voluntary
Charities
Community & Voluntary
Community Work
Community & Voluntary
Social Work
Psychology & Social Care

Videos on the Web

Further Information

The Work - Charity Officer

A charity organiser's work depends on the size of the charity they work for. Some charities are very small and local, while others are large national organisations. In larger charities, the organiser may be responsible for planning and co-ordinating the work of departments responsible for activities such as fundraising, public relations and administration. The organiser is likely to be responsible for some or all of these functions. They promote volunteering to encourage people to take part and they attend committees and meetings.  
 
Many charity organisers are involved in financial management or fundraising, this could involve donations from the public or applying for grants from the government. Organisers may plan money raising events like car boot sales, auctions, football matches, balls and dinner evenings. They may attend public meetings and events to collect large donations made by cheque and to thank the public.  
 
Organisers are often responsible for the recruitment, training and co-ordination of a team of volunteers. The organiser's level of contact with the volunteers will depend on the size of the charity and the type of activity the volunteers are involved in.  
 

Most commonly reported Work Tasks

  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Recruit, interview, and hire or sign up volunteers and staff.
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Plan and administer budgets for programs, equipment and support services.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Research and analyze member or community needs to determine program directions and goals.

Most commonly reported Work Activities

  • Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Judging the Qualities of Things, Services, or People Assessing the value, importance, or quality of things or people.
  • Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks.
  • Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Interests - Charity Officer

This occupation is typically suited for people with the following Career Interests:

Enterprising

Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.

Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Qualities

As a charity organiser, you must combine idealism, and commitment to the cause, with realism and practical skills.  
 
You will need strong administrative skills. Depending on the size of the charity, you may have few or no supporting staff, and may have to do routine tasks like handling cash, taking telephone calls and writing letters to thank people for their donations. You must be flexible with good communication skills and a professional manner.
 
Charity organisers must have good management skills. They need to respect the importance, rights and opinions of volunteers.

Entry Requirements - Charity Officer

Pay & Salary - Charity Officer

Salary Range (thousands per year)* €20k - €49k

Data Source(s):
CareersPortal

Last Updated: March, 2017

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

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